• Participates in process improvement and cross-training activities on an ongoing basis
• Keeps management abreast of any outstanding problems, and updated on the timeliness of posting.
• Documents all actions regarding account resolution in a comprehensive and concise manner and in accordance to department requirements
• Seeks assistance for additional options when account resolution has come to a standstill
• Maintains and complies with regulatory requirements
• Offers ideas in writing to streamline improve procedures
• Maintains and monitors integrity of the claim development and submission process.
• Acts as a liaison between patients, providers, and payers for all post-care matters related to account resolution.
• Must be able to solve problems within the guidelines of established policies and procedures
• Maintains thirdparty payer relationships, including responding to inquiries, complaints, and other correspondence.

• Billing & Follow Up - Denials
• Accounts Receivable Specialist
• Collectors
• Medicaid/Medicare and Managed Care Billing

• High school graduate or equivalent is required
• Ability to interpret contracts, state and federal programs to determine proper reimbursement
• State and Federal regulations regarding HIPPA, billing and collection
• Knowledge of UB04, 837I, 837P, 835, ICD10, and rev codes
• Knowledge of Microsoft Excel, Word and Outlook
• Typing 30 words per minute
• Ten key calculators
• Demonstrates good verbal, written, and comprehension skills
• Ability to follow and complete detailed directions
• Supports an environment of team work
• Ability to work independently as well as part of a team

• Associate’s degree in business, healthcare, or related field required or a combination of relevant education and experience
• Two year hospital business office experience preferred
• Medical Terminology
• Medicare/Medicaid, and Managed Care claims processing in a hospital environment.
• Experience with Passport/NEBO/FSS0

• Job Type: Full Time
• Shift: Days Shift 7am-3:30pm Monday-Friday
• Office Location: Burr Ridge - Remote opportunity with occasional requirements to come in office as needed
• Department: Finance - Revenue Cycle
• CBA Code: Non-Union

For nearly a century Ingalls Memorial has pioneered sophisticated clinical care and developed the area's most convenient network of comprehensive outpatient centers, all dedicated to improving the health and wellbeing of the community. Now, partnered with UChicago Medicine, we have expanded our network of expert physicians, convenient facilities and scope of service to speed your healing process and help navigate your path to wellness. A skilled Medical Staff and talented employees dedicated to prevention, diagnosis, treatment and rehabilitation of illness and injury provide a firm foundation for our reputation for quality. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine Ingalls Memorial is for you. Here at Ingalls, we’re doing work that really matters. Join us!

UChicago Medicine Ingalls is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.