ACCOUNT MANAGER Ramp - Alaska Airlines

Full Time
Chicago, IL 60666
Posted
Job description
Job Details

Description

Responsibilities:

  • To assist the operational team to deliver excellent and safer performance in the ground handling service functions at a high-volume international airport.
  • Implement Menzies Aviation Policies and Procedures as laid down in the Eight Pillars of Management
  • Ensures service delivery to customer airlines is according to the airline contracts, and within the agreed budget level
  • Ensures safety and security procedures are performed according to the Menzies Health & Safety regulations, and according to international aviation standards
  • Monitors performance, taking action to correct any shortfalls
  • Liaises with airline station managers, airport operations staff, handling agents, customs, immigration, and security officials, and other airport stakeholders
  • Provides reports as required, and service delivery measurements
  • Provides leadership to the management team, developing their skills
  • Work shifts as required by the business
  • Other duties as assigned
  • To report any significant deficiency in our products, materials, and documents
  • Has the duty to suggest any improvements to working practices especially those relating to safety and security
  • Must follow all security procedures as required

Qualifications and Experience:

  • Financial management skills awareness
  • Able to communicate effectively with senior level personnel
  • Ground Handling experience at a high-volume international airport
  • Conversant with international airline handling procedures, international aviation safety and security procedures, and Menzies ramp, safety, and security procedures
  • Able to work with a multinational work force, and to adjust to the local conditions of the station
  • Excellent knowledge of cargo/ramp GSE
  • A working knowledge of the IATA Standard Ground Handling Agreement
  • Aptitude to develop the supervisory team, provide succession planning, and re-engineer business processes as demanded by changes in the business
  • Able to support other stations as required and ensure own station responsibilities are covered with on leave
  • Must pass pre-employment physical test and drug screen

Must pass background and obtain an airport badge and a US Customs seal.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

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