Account Receivable Generalist

Full Time
Austin, TX 78735
Posted
Job description
Location:
Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.
Job Description:

Omni Hotels & Resorts is seeking ACCOUNTS RECEIVABLE GENERALIST for the beautiful new Barton Creek Resort & Spa!

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2022

To provide assistance to group and membership AR teams members by providing statements, receipts, and billing back up. Handling of account(s) through settlement and guest satisfaction.
Responsibilities:
  • Read Group Contract and Resume and ensure that all billing requirements are met
  • Attend weekly Resume meetings
  • Conduct daily bill reviews for all group accounts to ensure accurate billing
  • Print P1 accounts and review to ensure that group invoices are billed out timely
  • Review Statements for membership and pull appropriate signed back up when needed
  • Communicate effectively and courteously with members and guests regarding questions, concerns, or complaints
  • Prepare and send group invoices within SOP timeframe, ensuring that there is support for all charges and a CS, or Catering Manager has approved the bill prior to mailing
  • Maintain neat and organized group billing files
  • Print Reservations Activity Reports daily and charge advance deposits to group guests credit cards
  • Respond to all customer inquiries in a timely, efficient manner
  • Perform other tasks dictated by AR and Accounting Manager
  • Assist membership with collection calls and updates on suspension status for clubhouse
  • Ability to use Microsoft Outlook E-mail and Microsoft Office products
Qualifications:
  • Previous hotel experience preferred
  • High diploma or equivalent
  • Prior receivables and/or accounting experience preferred.
  • Must be proficient in Excel, Outlook and other general computer skills
  • Must be able to communicate with internal and external guests
  • Must be able to work Monday- Friday with the occasional weekend

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com

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