Job description

We’re seeking an Analyst to manage accounts receivable (AR) and customer credit. The Analyst leads our process for open AR balances and is responsible for creating and monitoring customer account reconciliation to ensure any collection issues are resolved in a timely manner. They also provide credit support to determine customer credit worthiness and payment terms.

The Analyst is a key player on the Hollingsworth Accounting team. They ensure timely payment for goods and services, and support a positive working relationship with our customers.

This role is currently work from home but is expected to return to the office as the primary work location with some flexibility for occasional telecommuting. The Analyst workspace is in the heart of the Hollingsworth corporate headquarters and facilitates connectivity to Operations, company leadership and other functions.

This role is ideal for someone who enjoys both Accounts Receivable and Credit, wants to further develop skills and impact, is comfortable engaging with key customers, and wants to be part of a growing, family-owned company.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Accounts Receivable

• Maintain a portfolio of trade receivables based on an assigned portfolio of accounts.
• Reconcile and collect on open AR issues including unpaid invoices, pricing, quantity, short payments, over payments, and debits for all assigned accounts.
• Create monthly reconciliations and or aging reports for all assigned accounts.
• Work closely with the AR Supervisor to ensure all invoices are collected within 120 days from date of shipment.
• Communicate with Quality to reconcile customer adjustments on a monthly basis.
• Release customer orders, where appropriate, after reviewing customer accounts for past due invoices, credit limits, past due payment history and any other pertinent information.
• Ensure funds received from customers are applied on a timely basis, and any issue related to receipts are communicated both internally and externally to ensure resolution.
• Reconcile customer chargeback G/L account monthly for all assigned accounts.
• Ensure accurate documentation of all engagements with customers for historical reference and potential dispute resolution.

Customer Credit

• Review financial statements, market conditions, credit reports and other available credit tools to ensure appropriate credit line exposure.
• Ensure an efficient onboarding for new applicants, including appropriate request and review of financial information, bank and trade references, and business credit reports.
• Anticipate and resolve complex credit and collection complications.
• Proactively provide financial order management support to business partners, while controlling control credit exposure and facilitating business continuity.
• Routinely monitor accounts to ensure compliance with all federal and state laws, audits and departmental policies and procedures.
• Conduct research and analysis to provide resolution to credit and collections. Assist internal and external business partners on complex issues.

General

• Analyze accounts to quantify pricing issues. Communicate with Finance, Pricing, and Commercial to correct price and close pricing residuals within 60 days of payment.
• Take an active role in department and cross-functional teams, meetings, and projects to achieve desired results.
• Identify and facilitate process improvement through metrics, knowledge of best practices, benchmarking and trends, and team participation.
• Backup the cash applicator, billing, and accounting email boxes as needed.

SKILLS, EXPERIENCE & QUALIFICATIONS

• Bachelor's Degree in a business-related field, in process of completing Bachelor's degree in a business-related field, or equivalent experience.
• 5-7 years experience working with accounting systems; SAP experience preferred.
• Experience in manufacturing environment desired; Automotive is a plus.
• Working knowledge of billing cycle and accounts receivable processes; basic knowledge of other Accounting functions
• Experience in credit or commercial collection preferred.
• Proficiency in MS Office; Intermediate Excel skills required (e.g., report building, v-lookup, pivot tables)
• Solid understanding of basic mathematical concepts
• Detail and process-orientation, with close attention to detail and accuracy
• Ability to prioritize work and effectively work on multiple tasks in a fast-paced environment with strict timelines; ability to adjust to changing priorities and lead others to follow.
• High level of professional maturity and excellent interpersonal skills; comfortable with difficult conversations
• Effective decision-making and negotiation skills
• Strong written and oral communication skills

TOTAL REWARDS PACKAGE INCLUDES:

• Comprehensive benefit package that includes medical, dental, prescription, vision, life and disability insurance, and a flexible spending account
• 401(k) retirement savings plan with company match
• Paid holidays and vacation time
• Collaborative team environment
• Participation in volunteering in the community
• Supplier discounts

Our EEO Policy: Hollingsworth provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Hollingsworth complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Hollingsworth expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Hollingsworth Logistics Group’s employees to perform their expected job duties is absolutely not tolerated.

Our Tobacco Policy: As of May 1, 2007, Hollingsworth prohibits the hiring of new employees who show the use of tobacco with the exception of employment in California and West Virginia.

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