A/R COLLECTION SPECIALIST

About Baldor

Since our beginnings as part of the iconic Greenwich Village retail store, Balducci’s, Baldor has maintained its original promise – curate and deliver the best ingredients from around the world. For 25 years, we have served the food industry using cutting edge logistics to create a seamless customer experience. Our commitment to service and quality has made us the first choice in distribution for a diverse list of industry leaders that includes hotels, restaurants, county clubs, hospitals, nursing homes.

Position Summary:

As an industry leader in wholesale, retail, and residential food distribution, Baldor Specialty Foods continues to grow and evolve at a rapid pace across all departments. The Accounts Receivable Collection Specialist contact clients and collect missed and outstanding payments. The self-driven and competent Accounts Receivable Collection Specialist should be professional, trustworthy and able to work independently.

Essential Duties and Responsibilities:

• Monitor accounts and make collection calls on a daily basis.
• Research skips and short pays.
• Reconcile customer account whenever there is an issue.
• Process credit memos.
• Identify outstanding account receivables.
• Process payments and refunds.
• Update account status records.
• Prepare and present reports on collection activities and progress.
• Other duties as assigned.

Qualifications:

• High School Diploma or GED preferred.
• 2+ years of experience as a Collection Specialist or similar role.
• Excellent knowledge of billing procedures.
• Knowledge of various collection techniques.
• Working knowledge of MS Office.
• Knowledge of collection laws and regulations.
• Excellent communication and interpersonal skills.
• Shift requirement: Monday – Friday; 9AM-5:30PM.
• Hybrid, 2 days Work from Home
• Problem-solving and critical-thinking skills.

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