Job description

Hours: Monday - Friday, 9:00am - 3:00pm

Under the general supervision of the City Manager, City Clerk, and City Treasurer, performs administrative and secretarial function in support of the daily activities of the office. Handles routine and complex administrative requests, and responds to public and employee inquiries.

An employee in this position may be called upon to do any or all of the following essential functions. These examples do not include all of the duties which the employee may be expected to perform.

To perform this job successfully, an individual must be able to perform each essential function satisfactorily.

1. Provides customer service and cashiering at the Treasurer and Clerk counters.

2. Assists in: responding to water, sewer and refuse billing inquiries made by phone and in person, providing necessary forms, reviewing paperwork, and taking the appropriate action to resolve questions or concerns. Notifies supervisor of potential problems.

3. Assists in: responding to property tax inquiries made by phone and in person, providing necessary forms, reviewing paperwork, and taking appropriate action to resolve questions or concerns. Notifies supervisor of potential problems.

4. Assist in: processing utility bills and City tax bills, performing a variety of accounts payable processing including the timely processing of invoices and ensuring accuracy, obtaining vendor information, and fielding inquiries from vendors and City departments.

5. Assists with: regular and special payrolls for City employees, collecting summaries of hours worked, calculating payroll figures, withholding taxes, benefit premiums, retirement allocations and other withholdings, processing checks and direct deposit requests. Assists employees with questions and concerns regarding payroll, benefits, leave and other deductions.

6. Assists in: preserving and updating necessary payroll and payroll-related files, entering data and ensuring information is properly recorded, secured, and remains confidential, executing changes in current employees' benefit coverages, deductions, or withholdings as needed, processing pay adjustments or other changes which affect payroll.

7. Performs administrative duties. In this capacity may work the front desk, answer phones, process mail, and respond to citizen inquiries or complaints, and when necessary forwarding inquiries to the appropriate department.

8. Coordinates special projects for City Manager and City Council as requested.

9. Performs related work as required.

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, AND MINIMUM QUALIFICATIONS:·

High school diploma required. Associates or Bachelor’s degree strongly preferred; emphasis in accounting, business management or similar desirable; or any substantial combination of education and experience which demonstrates the knowledge, ability and skills to perform the work.

· Ability to obtain Election Administrator certification

· Ability to obtain all necessary City Clerk certifications

· Knowledge of modern office procedures and practices, and skill in applying them.

· Knowledge of basic accounting principles and practices as well as general office operations and clerical procedures and practices.

· Ability to learn the policies and procedures specific to the job(s).

· Basic knowledge of municipal government functions, operations, administration, and administrative support.

· Mandatory proficiency in the use of Microsoft Office and ability to learn other specialized programs specific to the department. Must be proficient in the use of a personal computer, tablet and other general office equipment including but not limited to scanner, copier, printer, calculator, typewriter, digital camera, fax machine, and postage machine.

· Ability to establish effective working relationships and use good judgment, initiative and resourcefulness when dealing with the public, community leaders, elected officials and other employees.

· Ability to understand and follow complex oral and written instructions, and carry them out independently.

· Ability to compile data and prepare accurate records and reports.

· Ability to type and enter data rapidly and accurately.

· Ability to effectively communicate and present ideas and concepts orally and in writing.

· Ability to critically assess situations, problem solve, maintain confidentiality and work effectively under stress, within deadlines and changing work priorities.

· Ability to travel occasionally as needed to acquire specific training and certifications.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

While performing the duties of the job, the employee is regularly required to communicate with others in person and on the telephone. The employee is frequently required to use hands to finger, handle, or feel and reach with hands and arms. The employee frequently is required to review and produce written and electronic documents, transcribe dictations, take minutes, update computer files and file documents. The employee must frequently lift and/or move light to moderate weight items.While performing the duties of this job, the employee regularly works in a business office setting. The noise level in the work environment usually is quiet.

Job Type: Part-time

Pay: From $15.75 per hour

Schedule:

• Day shift
• Monday to Friday
• No weekends

Ability to commute/relocate:

• Litchfield, MI 49252: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Do you have the ability to obtain the necessary certifications?

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

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