This Administrative Associate position is with the Division of Services for the Deaf and the Hard of Hearing and is located in the Greensboro Regional Center. This position is responsible for providing a comfortable office environment for individuals who are deaf, hard of hearing or deaf-blind.

Job responsibilities include the following:

• Responsible for training regarding in-house office procedures for new staff
• Handles end of day closing processes for the regional center
• Knowledge of the programs and operations of the division that are essential to appropriately route visitors and callers
• Responsible for logistics and taking minutes associated with meetings

Selected applicant needs to have the means to travel as the job requires.

The DHHS Division of Vocational Rehabilitation Services (DVRS) promotes employment and
independence for persons with disabilities through customer partnership and community leadership.

About NC Department of Health and Human Services:
The North Carolina Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation & Benefits:
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program(numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits

Knowledge, Skills and Abilities / Competencies

To receive credit for all of your work history and credentials, you must list the information on the application form. Any information listed under the text resume section or on an attachment will not be considered for qualifying credit. Qualified candidates must document on the application that they possess all of the following:

• 
  Computer skills and knowledge of programs to effectively use Microsoft Word, Excel, Outlook, PowerPoint and Publisher
• Answering multiline telephones
• Scheduling and coordinating appointments and meetings; taking and generating meeting minutes
• Maintaining files and database records and attention to details
• Creating documents including Calendars of Events and fliers, drafting correspondence/ memorandums, and generating reports

Management Preferences

• Exceptional Customer Service
• Ability to use TTY and video phone
• Knowledge of the programs of the Division of Services for the Deaf and the Hard of Hearing
• Basic knowledge of working with consumers with various degree of hearing loss
• Basic sign language skills is a preference and candidate must be willing to learn if there is no prior possession of these skills
• Maintaining office equipment, supplies, and inventories
• Processing mail
• Working with various filing systems

Please refer to the link below for additional application tips:
https://oshr.nc.gov/work-for-nc/how-do-i-get-job

Minimum Education and Experience Requirements

High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.