Job description
Must reside in California
Under direct supervision, the Admissions Advisor is responsible for prospective student entrance process of the campus Admissions department with an emphasis on customer service. Gathers information on students, pre-screens, and pre-qualifies potential students. Performs routine clerical, office, and data entry tasks. Provides excellent customer service to prospective and enrolled students in accordance with the mission and purpose of the university. This position will support online programs and is a remote opportunity.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
- Recruits and enrolls qualified applicants into programs of study beneficial to the students’ career objectives and academic needs in an efficient and supportive manner utilizing sales and marketing techniques.
- Establishes relationships with prospective students primarily through voice to voice communication followed by email and electronic outreach.
- Understands and conforms to the university’s philosophy of truly caring about students. Empathizes with prospective and enrolled students with professionalism and respect.
- Learns and maintains specific program knowledge, program objectives, enrollment process, requirements, and content offered by the university in order to make a complete and factual presentation to prospective students and other interested parties.
Education:
Bachelor's degree required
KNOWLEDGE/EXPERIENCE:
- Minimum of up to two years’ experience in a counseling or marketing related environment required.
- Experience with MS Office.
- Experience with data entry and multi-line phone aptitude.
- Experience with reception and telephone techniques.
- Experience working with online programs a plus.
#LI-DL1 #HEJ
ABOUT US
For over 100 years, West Coast University has been educating and preparing students for professional careers across our six campuses located in Southern California, Dallas, Miami, and Online. As part of our unique student-centric approach to advanced healthcare education you will be empowering future healthcare professionals. At West Coast University our students are Ahead of the Curve. Our Mission is to embrace a student-centric learning partnership that leads to professional success. We deliver transformational education within a culture of integrity and personal accountability.Our benefited faculty and associates are offered a comprehensive benefit package including:
- Health & Wellness
- Financial & Retirement
- Family & Parenting
- Vacation & Time Off
- Perks & Discount
- Professional Development
West Coast University is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically-diverse population.
Campus: WCU Online CaliforniaFunction: Professional
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