• Provide direct pre‐admissions assistance (i.e., preliminary evaluation of progress toward completion of eligibility requirements and guidance regarding proper selection of additional courses, initial transcript, and transfer work evaluation) and follow-up for students interested in CSU/SF State.
• Provide detailed information and guidance to visitors and prospective students about SF State academic programs, explain and interpret academic policies, degree requirements, and options for resolving problems related to achievement of student’s educational goals; explain high school a‐g college preparatory and lower division preparation for majors that can be completed at the community college.
• Provide workshops and presentations, conduct on and off-campus individual and group pre‐admissions advising sessions, and preliminary transcript evaluations for admission assessments.

• Demonstrate professional, independent judgment and confidentiality to determine preliminary eligibility status and conditions for admissions for students who do not meet minimum admissions requirements.
• Counsel students regarding admissions requirements and procedures, both in one‐on‐one and group settings.
• Serve as an advocate for high school and community college transfer students, personally troubleshooting and resolving any challenges in completing the application process, obtaining necessary information, or connecting with other SAEM units and staff to provide the best service possible.
• Provide information to prospective students/families and school counseling staff regarding current admission requirements, procedures, housing availability, and costs relating to attending a California State University (CSU) campus.

• Assist in the development and implementation of a year‐round schedule of campus visit programs for the general public, different student populations, and specific targeted populations.
• Manage the campus visits and tours program by scheduling family and group tours, assign student ambassadors, conduct pre and post-tour information sessions.
• Assist in the evaluation of student ambassador performance, and create recruitment and selection process for new recruits.
• Provides recommendations in the development of promotional materials and publications used in promoting campus visit programs and general student recruitment.
• Coordinates the effective flow of all activities that occur in the Welcome Center, ensuring punctual presentation times and tour departures, consistent multimedia operation, and appropriate guidance for guests at all times.

• Serve as the first point of contact for all interest groups and events, and coordinate details efficiently.
• Works directly with the Associate Director of Recruitment to create, maintain, and improve all content and communications related to campus tours.
• Provide the Associate Director and Director with quarterly and annual summary reports of the number of campus visits and tours.
• Oversee the coordination and implementation of social media marketing and communications plan to attract prospective college students.
• Assist the Associate Director of Recruitment in updating the campus tours website, social media, and other communication vehicles as directed.

• Assist the Associate Director of Recruitment in the coordination of the recruitment, training, and leadership of a team of (12‐20) student ambassadors who will act as campus tour guides, panelists, and SF State representatives at various recruitment activities and events on and off campus.

• Assist in the coordination of campus outreach, recruitment, and yield events for high schools, community colleges, and community organizations to support the unit's recruitment strategic goals.
• Manage the application/invitation, registration/confirmation, survey/post-event processes for all events.
• Reserve facilities and coordinate appropriate set‐up and logistical processes; order refreshments as appropriate; prepare agendas and all other documents/presentations; secure presenters as appropriate and obtain parking permits; provide directions; etc.

• In collaboration with the Recruitment team, coordinate and execute on-campus/virtual VIP visits for high schools and community colleges in our assigned areas to meet strategic goals.

• Thorough knowledge of the principles of individual and group behavior.
• General knowledge of the principles, practices, and trends of the Student Services field.

• Bachelor’s degree
• Three years of progressively responsible professional student services work experience.

What’s in it for you:

SF State offers a comprehensive compensation and benefit package. The anticipated annual base salary range for this position is $65,964.00

• Extensive Leave benefits: 14 paid holidays, up to 24 vacation days, and 12 sick days per year
• Retirement security through a CalPERS defined benefit pension and retiree healthcare benefits
• An array of health, dental, and vision coverage at no cost or low-cost to the employee
• Get a free Bachelor's or Master's Degree! California State University system fee reduction program (fee waiver) is offered for the employee or their qualified dependent