Salary: $20.73 Hourly
Location: Oregon City, OR
Job Type: Part-Time, Non-Union
Division: Academic Foundations and Connections
Job Number: 2122-00144
Closing: Continuous

Description
Clackamas Community College (CCC) aspires to be an inclusive environment where the unique contributions of our diverse students, employees, and the community are honored and valued. We seek to foster a climate of belonging that supports all students and employees in achieving success.




This position will remain open until filled.



This position is responsible for assisting with testing and placement services as a front counter presence and support for test administration activities. As a primary contact for both public and college staff, faculty, and students, this position provides guidance in policy and procedure while monitoring the testing environment and delivering quality customer service.

ESSENTIAL JOB FUNCTIONS:

Provide customer service and front line support for the office of Testing and Placement Services; Explain the services offered, including examinations offered and course placement options, to both public and college faculty, staff, and students.

Assist in the preparation of space, coordination of appointments, administration of various examinations, and daily functions of overall office environment.
Provide accurate information about policy and procedures as well as make appropriate referrals to aid students in the getting started processes at the college.

Assure services provided are in accordance with proprietary test requirements, as well as College-wide policies, regulations, and standards, including careful adherence to (FERPA) privacy guidelines/confidentiality of student records.

Maintain support presence as a reliable member of a team who is both dependable and flexible as well as aware of program improvement goals; contribute ideas in goal-setting activities.

Operate standard office equipment, including Microsoft Office and appointment software.

Help students with common PC issues that arise during electronic testing sessions.

Verify valid identification and distribute/collect issued testing material; Ensure academic integrity and monitor student behavior using electronic monitoring software, surveillance cameras, and periodic walk-arounds; comply with testing procedures as dictated.

Engage in initial placement conversations designed to address a goal orientation for student planning; review preliminary intake information with prospective students.

Enter data related to test scores and placement options, registration, and student records in the Student Information System (SIS; Colleague).

Carry out other duties and/or project-based work as assigned and within the functions of the position.

AUXILIARY JOB FUNCTIONS:

Provide assistance to other college personnel as workload and staffing levels dictate.

Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility.

Maintain work areas in a clean and orderly manner.
Qualifications

We are interested in finding the best candidate for the job, and that candidate may be one who comes from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought. We encourage you to apply, if you believe you have a combination of education and experience to meet the qualifications described. You are also encouraged to address how your professional and lived experience, scholarship, teaching, mentorship and/or service will contribute to the College.

MINIMUM/MANDATORY EDUCATION AND EXPERIENCE REQUIREMENTS:

Any equivalent combination of education and experience which provides the applicant with the knowledge, skills, and abilities required to perform the duties as described. A typical way to obtain the knowledge, skills, and abilities would be: An Associate's degree from an accredited school plus 3 years teaching, training, testing, counseling or customer service experience. A Bachelor's degree is preferred.

Ability to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change.

KNOWLEDGE:
Experience working with diverse persons, who may speak a language other than English and/or who have significant educational challenges; knowledge of software applications including proficiency in word processing and email as well as basic knowledge of spreadsheet, database, and web-based tools in an office environment.

SKILL:
Be welcoming to visitors and provide exceptional customer service in person and on the phone; demonstrated excellent interpersonal and intercultural skills using tact, patience, and courtesy in an office environment; demonstrated experience establishing and maintaining cooperative and effective working relationships with others; must be dependable, adaptable and reliable.

ABILITIES:
Ability to communicate with a diverse population; ability to communicate effectively both orally and in writing; ability to accurately enter data; ability to maintain records with accuracy with excellent attention to detail; ability to organize thoughts and present ideas in a polite and respectful manner; ability to read, interpret, and understand student related records and documents; ability to plan, prioritize and organize tasks/workloads; ability to meet deadlines; ability to maintain confidentiality on student records; ability to understand and follow oral and written directions with excellent follow through; ability to handle multiple duties in a busy environment; ability to work independently.

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.

PHYSICAL DEMANDS OF POSITION:

While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility. Duties involve moving materials weighing up to 5 pounds on a regular basis such as files, books, office equipment, etc., occasionally require moving materials weighing up to 60 pounds, and may rarely require moving materials weighing over 60 pounds. Manual dexterity and coordination are required more than 50% of the work period while operating equipment such as an automobile, computer keyboard, calculator, and standard office equipment.

WORKING CONDITIONS:

Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises.

SUPERVISORY RESPONSIBILITIES:
Supervision of other personnel is not a typical function assigned to this position. May provide training and orientation to newly assigned personnel, and may assign work to student workers.

SUPERVISION RECEIVED:

Works under the direction of Administrative/confidential personnel.

Additional Information

Clackamas Community College is a diverse community that provides equal opportunity in employment, activities, and its programs. It is the policy of the Clackamas Community College and its Board that there will be no discrimination or harassment in any educations programs, activities or employment on the grounds of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, marital status, disability, veteran status, age, genetic information or any other status protected under applicable federal, state or local laws. The College also prohibits retaliation against an individual for engaging in activity protected under this policy, and interfering with rights or privileges granted under anti-discrimination laws. Persons having questions about equal opportunity and nondiscrimination should contact the Chief Human Resources Officer for Clackamas Community College in Barlow Hall at the Oregon City campus, 503-594-3300. Please note the following areas of responsibility, should you need relevant resources or information: Section 504 Coordinator, Disability Coordinator, Oregon City campus, 503-594-3181; Title II Coordinator, Associate Dean, Oregon City campus, 503-594-3392; Title IX Coordinator, Chief Human Resources Officer, Oregon City campus, 503-594-3300. -










ADDITIONAL POSTING INSTRUCTIONS:





To apply for this position, you must submit:

• Completed online application
• Cover Letter explaining your interest in the position and describing how you meet the minimum and special qualifications and requirements of the position
• Current Resume
• Completed responses to the Supplemental Questions

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SUPPLEMENTAL INFORMATION:


CCC only accepts applications through our online application system at https://www.governmentjobs.com/careers/clackamascc. We want you to be successful in applying with us. We highly encourage you to complete and submit your application in advance of the deadline. For technical assistance, please call (855) 524-5627. Please note: This is initially a self-screening system. We recognize that our application process can be lengthy, so before you begin, please read all of the stated requirements to determine if you meet them. Applicants must meet all of the stated minimum/special qualifications and additional requirements to be considered for this position. Based on your responses to the qualifying questions, the system may automatically screen you out from further consideration. Required documents must be provided at the time of application. Please remove any personal information such as photographs, date of birth, gender, social security number, and other protected information from your documents. Documents containing protected information will be considered incomplete. Incomplete applications will not be considered. Positions are subject to budget consideration and approval. For the candidate who is hired into this position, salary placement will be based on guidelines in the handbook or association agreement (as applicable) to assess education and experience. For this reason, please be sure to include everything in your application that you want the college to consider towards placement.




Final candidates may be subject to a criminal background check as part of the employment process. Clackamas Community College participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. This information is kept completely confidential, is obtained only after a candidate is hired, and will not be used to pre-screen any job applicant. The college does not sponsor employees in the visa application process if they intend to use this as their means to work in the United States. This means that all required work visas must be in place and supported by appropriate evidence to be employed by Clackamas. -










REASONABLE ACCOMMODATION STATEMENT:





Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is a general description of essential job functions. It is not intended as an employment contract nor is it intended to describe all responsibilities, skills, effort, or work conditions associated with the job someone in this position would perform. All employees of Clackamas Community College are expected to perform tasks as assigned by Clackamas Community College supervisory/management personnel regardless of job title or routine job duties. -










VETERAN'S PREFERENCE STATEMENT:





Applicants are eligible to use Veteran's Preference when applying with Clackamas Community College in accordance with ORS 408.225, 408.230 and 408.235; and OAR 105-040-0010 and 105-040-0015. Military personnel who expect to be honorably discharged from the military within 120 days of certifying veteran status on this job application, may also request preference. Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attach the required documentation at the time of application. DOCUMENTS REQUIRED:

• MEMBER COPY 4 of the Certificate of Release or Discharge from Active Duty (DD Form 214 or 215) - OR - Letter from the US Dept. of Veterans Affairs indicating a non-service connected pension.
• Disabled Veterans must also submit a copy of their Veterans disability preference letter from the Department of Veterans Affairs.
  • You can request copies of your military service record through the National Archives website at: http://www.archives.gov/veterans/military-service-records

For information regarding Veteran's Preference qualifications, visit the following website: https://www.oregon.gov/boli/workers/Pages/veterans-preference.aspx




To apply, visit: https://www.schooljobs.com/careers/Clackamascc/jobs/3547960/assessment-and-placement-assistant-part-timejeid-8e2a617b560653499e71bd7da5c0e8a0