Job description
Summary: The Asset Protection Investigator is responsible for preventing and improving shrink across multiple stores by conducting thorough external investigations and supporting internal awareness programs. The Asset Protection Investigator is responsible for performing all responsibilities in a safe manner consistent with company values and policies and applicable federal and state laws. This role typically reports to a Regional or Area Asset Protection Manager and will cover the following store locations: Concord Mills, Carolina Place and Northlake Mall.
What will you love about this role?
- Making an impact on the work you are doing as an individual
- Developing strong partnerships in the VS&Co Businesses
- Ability to make decisions and work autonomously
- Opportunities to grow into supporting multi units, and potential to move into leadership roles
- Happy Healthy Culture
- Great benefits starting at DAY 1
- Mileage Reimbursement
Job Functions:
- AP Functional Knowledge
- Co-lead external investigations with partnership of supervisor and market investigators
- Review data reporting to identify external patterns across multiple stores
- Utilize EKL across multiple stores to support larger case building
- Prepare and present cases to law enforcement using external portfolio and external profile, per company guidelines
- Partnerships
- Support development of other APIs through zone API calls and mentorship, including sharing experiences and AP expertise to support peer development.
- Provide external training and awareness to store leadership and associates
- Train and onboard newly hired APIs, as directed
- Participate in the inventory process as directed by supervisor to support minimizing inventory losses and achievement of shrink goals
- Communication
- Ensure proper preparation, maintenance and retention of all reports, evidence, files and records in accordance with company guidelines and local jurisdiction
- Judgement and Decision Making
- Identify and investigate and/or apprehend shoplifters in strict accordance with Victoria’s Secret & Co Shoplifting Apprehension Policies and Procedures
- Personal Credibility
- Develop and maintain positive working relationships with members of the store management team, local officials and agencies; work to develop relationships with other asset protection industry investigators and mall security
- Testify in criminal proceedings when required
Qualifications
Required skills and experience:
- High school diploma or equivalent; Bachelor’s degree preferred.
- Minimum 3 years of asset protection investigative experience preferred.
- Effective communications skills, written and verbal.
- Effective organization and follow up skills
- Proficient in Microsoft Office.
- Travel may be required
#LI-NG1
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, pregnancy, genetic information, marital status or any other protected category recognized by state, federal or local laws. We only hires individuals authorized for employment in the United States.
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