Job description

Assistant Property Manager Job Description

The ASSISTANT PROPERTY MANAGER is responsible for effectively computing, classifying and recording numerical data to keep financial records complete while assisting with the leasing, marketing and resident relations for the community. The ASSISTANT PROPERTY MANAGER will perform any combination of routine calculating, posting and verifying duties to make payments to vendors, process resident rental payments and obtain primary financial data for use in maintaining property accounting records.

Leasing

• Demonstrate community and apartment/model and apply product knowledge to clients’ needs by communicating the features and benefits; close the sale.
• Immediately record all telephone and in-person visits on appropriate reports.
• Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
• Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Property Manager for approval. Follow up with applicant regarding status.
• Ensure apartment is ready for resident to move-in on agreed date.
• Secure new residence’s signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
• Monitor renewals. Distribute and follow-up on renewal notices.
• Distribute all company or community-issued notices.
• Always represent the company in a professional manner.

Administrative

• Understand the Apartment Association lease and contracted credit report application.
• Accept rental payments and post rents to the computer.
• Comply with federal, state and company policies, procedures and regulations.
• Record monies collected and prepared bank deposit slips on an on-going basis.
• Debit, credit and total accounts on computer spreadsheets and databases using specialized accounting software.
• Ensure that all proper and legal documents are received, current, accurately verified and entered in the computer from new vendors, prior to payment being processed.
• Communicate with Property Managers regarding accuracy of invoices received; that purchase orders are attached and invoices are coded correctly, according to company procedures.
• Ensure that all invoices received from the properties are approved, entered in and paid in a timely manner.
• Check figures, postings and documents for correct entry, mathematical accuracy and proper codes.
• Prepare statement of accounting notices for past residents.
• Prepare, review and close financial books for assigned properties on a monthly basis.
• Prepare and review quarterly and year end reports.
• Provide accounting support to Property Managers.
• Assist in lease transactions by typing leases, gathering applicant’s history and credit approvals.
• Maintain accurate monthly commission sheets on leases, renewals and delinquencies for bonus purposes.
• Assume Community Manager’s duties/authority in absence of immediate supervisor in accordance with company and community guidelines.
• Provide general clerical assistance to community office

Neighborhood Marketing

• Advise residents of referral concessions (if permitted).
• Assist in placing, removing/updating banners, balloons, bandit signs, flags, etc.
• Distribute newsletters, pamphlets, flyers, etc.
• Assist in conducting market surveys and shop competitive communities.

Safety Responsibilities

• Learn and ensure compliance with all company, local, state and federal safety rules.
• Ensures that unsafe conditions are corrected in a timely manner.

Job Requirements

• High School Diploma or equivalent required; some college preferred.
• A minimum of one year experience in a customer service-related role and one year experience in apartment leasing experience or a combination of accounting skills/education with customer service experience is preferred.
• Must possess strong attention to detail and sales ability.
• National Apartment Leasing Professional (NALP) preferred.
• Fair Housing Certification, willingness to obtain prior to interacting with prospective residents.
• OSHA laws and regulations, willingness to obtain within six months.
• Demonstrate an ability to support and contribute to community team.
• Demonstrate strong oral and written communication skills.
• Competence in operation of telephone, business calculator, copy machine, facsimile, personal computer/keyboard, Microsoft Office including Word, Excel and MS Outlook and community software.
• Must possess a positive attitude and the ability to smile under all circumstances.
• Participate in training to comply with new or existing laws.
• Ability to work a flexible schedule, including evenings and weekends.
• Neat, clean, professional always throughout the workday and/or whenever present at the community.
• Comply with expectations as demonstrated in the employee handbook.
• Demonstrate ability to diffuse and respond to customer concerns to avoid escalation of the problem.

Core Values

To achieve success, the property management team must embrace certain core principles and values:

• Honesty
• Integrity
• Competence
• Tenacity & Enthusiasm
• Creativity
• Professionalism
• Drive

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Experience level:

• 3 years
• 4 years

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Bryan, TX: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Property manager FOR APARTMENT: 3 years (Required)

License/Certification:

• Driver's License/ID (Required)

Work Location: In person

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