Careers that Change Lives



A Day in the Life

Responsibilities may include the following and other duties may be assigned.

• Technical Support.
• Successfully completes CRHF Field Technical Training – including online and field-based training.
• Performs checks/interrogations of all CRHF medical device systems post sign-off.
• Supports implants of all CRHF products post sign-off.
• Provides on-call support as needed on evenings and weekends post sign-off.
• Provide troubleshooting support as requested.
• Operational Support.
• Assures completion of patient registration and any other required hospital documentation.
• Helps manage consignment inventory and trunk inventory once obtained.
• Provides additional inventory support to meet customer needs.
• Maintains software on programmers throughout the district as directed.
• Assists with managing daily coverage logistics as needed
• Educational Support.
• Educates and trains physicians, hospital personnel and office staff on products or solutions for which training has been completed.
• Assists with educating and training new Clinical Specialists and Sales Representatives post sign-off.
• Sales Support.
• Partners with DSM, Sales Reps and DM to learn market dynamics and local customer motivations and needs; has a basic understanding of how Medtronic CRHF products and solutions offer value to the customer.
• Assists with obtaining customer POs throughout the quarter.
• Has a basic understanding of the competitive landscape.
• Independently identifies customer needs and opportunities and provides feedback to Sales Rep(s) to support sales objectives.
• Ongoing Technical Development.
• Stays up to date on new products, solutions and patient management offerings.
• Completes all assigned training in a timely manner.
• Performs other related duties as assigned.

Must Have: Minimum Requirements

• Bachelors degree required in the health field or biomedical engineering.
• At least 1 year of experience in the health field at the assistance and/or technical level.
• Intermediate level of English proficiency.

Nice to Have



About Medtronic



Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role. (ADA-United States of America)