Job description

Who We Are:

NFP is a six-time Best Places to Work award winner in Business Insurance who has also earned the 5-Star Diversity, Equity and Inclusion (DEI) award from Insurance Business magazine and the WORK180 employer endorsement. We’re a recognized Elite Agency award winner and a leading property and casualty broker, benefits consultant, wealth manager, and retirement plan advisor. NFP provides solutions enabling client success through the expertise of over 7,500 global employees, investments in innovative technologies, and enduring relationships with highly rated insurers, vendors and financial institutions. To learn more, please visit: https://www.NFP.com.

Summary:

Responsible for the review and suggested settlement of claims which have been assigned by the Claims Manager, within established standards, guidelines and time frames as contained in the Lenders Risk Claims Manual.

Essential Duties and Responsibilities:

• Review the policy under which a claim has been submitted to determine whether the policy provides coverage for the claim.
• Determine whether borrower coverage on the collateral was in force on the date of loss.
• Follow through for the receipt of all lender-provided documentation necessary to adjust the claim.
• Assign an appraiser, investigator or other vendor as appropriate for the insurance product and type of claim.
• Utilize the loan documents and appraisal, investigation or other documentation to complete the Claim Settlement Worksheet, and recommend a claim settlement amount or claim denial.
• Escalate all claim situations which fall outside the Claim Specialist's authority to the Claims Manager.

Knowledge, Skills, and/or Abilities:

• Good verbal and written communication and organizational skills.
• Working knowledge of Microsoft Word and Excel.
• Resident Insurance Agent or Producer Property & Casualty insurance license required within 6 months of employment in this position.
• Ability to understand and speak Spanish.
• Working knowledge of Microsoft Access.

Education and/or Experience:

• Associate Degree or 2 years of college undergraduate study. Equivalent work experience as set forth below will be considered.
• Minimum 2 years work experience in a business setting.

Certificates, Licenses, Registration:

• Property & Casualty license preferred but not required. Will need to obtain in the first 6 months of employment

What We Offer:

NFP is proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.

NFP and You... Better Together!

NFP is an inclusive Equal Employment Opportunity employer.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) 3% Match
• AD&D insurance
• Dental insurance
• Dependent health insurance coverage
• Disability insurance
• Family leave
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid holidays
• Paid time off
• Parental leave
• Partner benefits
• Prescription drug insurance
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Experience level:

• 2 years
• 3 years
• 4 years
• 5 years

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Cockeysville, MD 21030: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person

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