Aviation Quality Assurance Auditor - ORD

Full Time
Des Plaines, IL 60018
Posted
Job description

Job Title: Quality Assurance Auditor
Location: Chicago, IL (ORD)
About FEAM:
FEAM is the MRO leader in aircraft line maintenance engineering in the U.S. FEAM leads the line maintenance industry with advanced aircraft repair capabilities, a wide line station network, and vast approvals for all current and next-generation aircraft including B787 and A350 aircraft. FEAM places special emphasis on technical training, uncompromising quality controls, and continuous improvement principles. With these effective measures in place, FEAM delivers the best innovative technical services for all commercial aircraft operators.
Job Description:
The Quality Assurance (QA) Auditor reports to the Quality Assurance Manager and is responsible for performing internal/external audits and investigations supporting FEAM’s Part 145 Quality Assurance Program. The Quality Assurance Auditor is responsible for compiling objective evidence by conducting interviews, reviewing documentation, performing audits, surveillance, and investigations to determine whether organizations and/or individuals are conducting business in accordance with regulations and established policies and procedures.
Job Duties:

  • Responsible for all internal and external quality audits of assigned line stations, documenting results while identifying any hazards and associated risks.
  • Monitor compliance with all company Repair Station Policies and Procedures, Safety Management System (SMS), and Training Program requirements using Quality Assurance & SMS Auditing matrix and checklists.
  • Identify systemic problems with respect to policies and procedures and report deficiencies.
  • Conduct scheduled and unscheduled surveillance/audits of vendors, and sub-contractors for compliance with FEAM Policies and Procedures and Federal Aviation Regulations.
  • Perform investigations as needed into maintenance errors/quality escapes.
  • Initiates and coordinates administration of Corrective Action Plans (CAP’s) when applicable, works with management to resolve any issues, assisting in the corrective action process both internally and for customers.
  • Review corrective action plan (CAP) responses to ensure they adequately address the root cause of issues/incidents.
  • Perform effective Root Cause Analysis.
  • Monitor the operation of Line & Service checks randomly to ensure the proper procedures and paperwork are utilized.
  • Audit work packages, if required, ensuring that all assigned work has been properly completed and documented.
  • Competently research and retrieve technical data. Properly interpret drawings and other technical data.
  • Maintains audit and investigation records.
  • Works with management on yearly audit planning.
  • Assist in maintaining the Repair Station Approved Vendor List. Foster an environment in which quality, safety, and compliance is everyone's concern.
  • Travel to line stations within the system to perform duties as required.
  • Perform other duties as assigned by the Quality Assurance Manager.
  • Produce articulate and well written reports.

Basic Qualifications:

  • Minimum of five years of CFR Part 145 repair station or 121 Air Carrier Maintenance, Quality Assurance/Inspection experience.
  • Experience with the following FAA regulations, 14 CFR 43, 145 and 121.
  • FAA Airframe and Powerplant License (A&P) with no history of infractions.
  • Must have a valid driver's license.
  • Must have a valid passport with no travel restrictions.
  • Must have the authorization to work in the US.
  • Must be willing to travel over 25% of the time.

Preferred Qualifications:

  • At least two years of internal auditing experience in the aviation industry.
  • Degree in Aerospace or Aviation Maintenance or equivalent industry-related work experience.
  • Understanding of Safety Management System (SMS) and Root Cause Analysis (RCA).
  • Skills in Microsoft Office Suite (Word, Excel, Outlook).
  • Ability to communicate effectively, both orally and in writing, using standard English.
  • Able to interface in a pleasant and professional manner with all departments, levels of management, customers, and vendors.
  • Able to analyze information and utilize problem-solving and critical thinking skills.
  • Strong organizational skills to set and meet deadlines.
  • Detail-oriented and can work in a fast-paced environment with constantly shifting priorities.
  • Ability to work independently as well as in a team environment.
  • Able to work under adverse conditions in a production/aircraft maintenance environment.
  • Ability to work an irregular schedule when required.

Compensation and Benefits:
FEAM Aero, in addition to a good working environment and competitive pay, it is FEAM’s policy to provide a combination of supplemental benefits to all eligible full-time employees. FEAM offers Medical, Dental, and a Vision Plan. Vacation and sick time, short and long-term disability, accidental insurance, supplemental life, FSA (Flexible Spending Account,) and Critical Illness Insurance.
FEAM is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability, sex, marital status, pregnancy, military or veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

Job Type: Full-time

Schedule:

  • 10 hour shift

Education:

  • High school or equivalent (Preferred)

Experience:

  • Auditing: 1 year (Preferred)

Willingness to travel:

  • 25% (Preferred)

Work Location: One location

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