Job description

Monterey Credit Union, formerly Monterey Peninsula Navy Federal Credit Union, first opened its doors on October 23, 1968. Despite consistent growth, Monterey Credit Union hasn’t lost the personal touch nor the dedication and commitment to the people of Central California. Continued growth is primary evidence that the community continues to give Monterey Credit Union an overwhelming vote of confidence and support.

POSITION SUMMARY:

We are seeking a Banking Fraud, Card, Compliance Specialist to work with our Member Services Team on Silver Cloud locality conveniently off highway 68 in Monterey. We offer an extensive benefits packet including up to 15 days of Paid Time Off, 3 sick days and 11 paid holidays a year. In addition, we have an extensive Medical Plan, Health Saving Account, Dental, Vision, Hospital Indemnity, Life Insurance and 401(k) matching program. We also offer a tuition reimbursement program that encourages our employees to continue their education. We will help you grow in your role, learn new skills to build a successful career within the credit union.

POSITION RESPONSIBILITIES:

Responsible for daily operation requirements as related to Check Cards, Electronic Funds, Risk Control, Compliance and data reporting. Provide outstanding service to members and Credit Union staff. Technical support to staff on related systems.

Understand and comply with all relevant laws and regulations, including but not limited to: Bank Secrecy Act (BSA), Electronic Funds Transfers (Reg. E), Privacy, Expedited Funds Availability (Reg. CC), Fair Debt Collection, Truth in Savings (Reg. DD), OFAC, VISA U.S.A regulations, FACTAct IDTheft, fair collections, Elder Abuse, and Social Engineering.

In depth investigations.

Initiate and respond to inquiries to third party vendors/IS and follow-up to ensure timely resolution of issues/questions, etc. fraud cases.

Create and run reports in various systems

Assist with keeping relevant procedures up-to-date.

Other projects assigned.

MINIMUM JOB SPECIFICATIONS:

EDUCATION: Good reading, writing, math, accounting, and some college level business courses preferred. Working knowledge of the Windows operating system and Microsoft Office programs

EXPERIENCE: At least two year previous financial institution experience including customer service required; writing and a good understanding of financial institution operations and regulations is preferred.

SKILLS & PERSONAL CHARACTERISTICS: Must have good oral and written communication skills. Analytical, problem solving and initiative are required. Must be flexible to changes and have an attention to detail, organized and have the ability to meet regulatory and service deadlines. This position requires considerable discretion, judgment, tack, diplomacy and confidentiality.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Monterey, CA 93940: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Banking: 1 year (Required)

Work Location: One location

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