Job description

Full Job Description

BANQUET SERVER (Part-Time)

RICHMOND HILL CITY CENTER

At the Richmond Hill City Center, we are committed to creating a consistently compelling experience for every guest who walks into our facility. At the Richmond Hill City Center, we aim to be the event venue of choice, to showcase the uniqueness and beauty of Richmond Hill, Bryan County, and the State of Georgia. It’s what sets us apart and what fuels our vision to be the premier event destination delivering exceptional service and creating memorable experiences.

Our team members, regardless of role or responsibility, are dedicated to bringing this commitment to life every day. If you are result-oriented, passionate about customer service, believe in teamwork, and possess an unwavering commitment to quality, then a career at RHCC could be your calling. Are you ready to begin your Authority Life journey?

The Richmond Hill City Center is currently seeking part-time Banquet Servers to join our family! Be a part of our team at the 10,000-square-foot Richmond Hill City Center where we have a variety of indoor and outdoor event spaces to meet our client’s needs. This position is responsible for providing high-quality catering service for banquets and receptions and to achieve customer satisfaction and retention.

The ideal candidate is dependable, customer-focus oriented, and committed to providing quality work in line with our core values.

Successful employees at the Richmond Hill City Center embody our four core values- to be one, to be honest, to be stewards, and to be dynamic.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Follow instructions for each event as given by the Banquet Manager and/or Banquet Captain.
• Assist with collecting all banquet equipment to include flatware, china, glassware, and serving pieces needed for each event.
• Assist with preparing garnishes, beverages, condiments, and breads.
• Assist with cleaning and filling salt and pepper containers, sugar dishes, creamers, etc.
• Prepare tables with place settings as instructed by the Banquet Manager and/or Banquet Captain.
• Attend pre-function meeting for briefing of event details.
• Always provide friendly and courteous customer service.
• Remain at the assigned station and perform duties as assigned according to each event.
• Report any customer concerns and/or complaints to Banquet Captain or Banquet Manager or Conference Service Manager.
• Break down tables and banquet equipment after each event.
• Clean and return serving pieces to the proper storage area.
• Perform other duties as assigned and deemed necessary.

KNOWLEDGE, SKILLS, and ABILITIES

• Knowledge of catering services and terminology
• Strong guest services skills
• Ability to get along well with others
• Ability to receive and carry out instructions in a timely manner

EDUCATION AND/OR EXPERIENCE

• Minimum of one (1) year of work experience in a service-oriented environment.
• Must have or obtain Servsafe Certification within 90 days of employment.

The Authority is an Equal Opportunity Employer, and as such does not discriminate in hiring, promotions, or on terms or conditions of employment because of race, creed, color, sex, age, national origin, ancestry, marital status, eligibility for military service, disability, or for any other illegal purpose.

Job Type: Part-time

Pay: From $14.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Day shift
• Evening shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All Richmond Hill City Center Employees are required to be fully vaccinated.

Ability to commute/relocate:

• Richmond Hill, GA 31324: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Banquet: 1 year (Preferred)

License/Certification:

• ServSafe (Preferred)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person

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