Banquet Set Up - Hilton Garden Inn Brandon/Riverview FL
Job description
What Makes a McKibbon Hotel Banquet Setup Attendant?
The hotel's Banquet Setup Attendant works to ensure all banquet events are set based on the requirements of the client and the banquet event order. They also work to ensure the client and guests are satisfied, making any necessary changes as requested.
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A Day in the Life:
- You will be knowledgeable about the banquet menu, offering suggestions and being able to answer questions
- You will service guests’ special requests as aligned with company and brand standards.
- You will maintain adequate supplies of clean dishware.
- You will carry food, dishes, trays, and/or silverware from the pantry to serving counters.
- You will collect dirty dishes and tableware, and run them through the dishwasher.
- You will assist with the set-up and breakdown of banquet events
- You will clean counters, shelves, furniture, and/or equipment in the pantry or breakfast area.
- You will clean any spilled items, broken items, and remove trash, when necessary.
- You will mop or vacuum floors.
- You will fill beverage and ice dispensers, and stock and/or refill the appropriate areas with condiments.
- You will perform other various duties as requested by management.
- One to two years’ experience in a customer service role
- The ability to work a flexible schedule, including shift work, weekends, and holidays
- The legal ability to lift, pull or push up to 50 lbs. on a regular basis
- The ability to lift trays of beverages or food items weighing up to 30 lbs. on a regular basis
- The ability to anticipate customer needs, and change course of action accordingly
Ideal Skills & Qualities:
- The drive to approach each guest interaction with the mindset of exceeding guest expectations
- Embracing the culture, and personifying it in daily interactions with guests and team members
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