Position Information

Payroll Title: BLANK AST 3

Job Code: 4722

Job Close Date: 9/27/2022

Application Review Begins: 10/13/2022

Department Code-Name: CTLR - Business & Financial Services

Percentage of Time: 100%

Collective Bargaining Unit (CBU): CX

Grade Type/Grade: STEPS

FLSA Exemption Status: Non-Exempt

Work Location: SAASB-1212, Cubicle-7

Pay Rate/Range: Salary offers are determined based on final candidate qualifications and experience; the budget for the position; and application of fair, equitable and consistent pay practices at the University. The full salary range for this position is $26.09/hr - $37.40/hr. The budgeted salary or hourly range that the University reasonably expects to pay for this position is $26.09/hr - $26.67/hr.

Days/Hours: M-F; 8:00am-5:00pm

Benefits Eligibility: Full Benefits

Department Marketing Statement

In support of the UCSB Mission and UC Statement of Ethical Values, Business & Financial Services is an integral campus and community partner, providing sustainable value-added services and solutions to ensure responsible compliance and stewardship.

Benefits of Belonging

Brief Summary of Job Duties

Using a computerized receivable system known as BARC, provides customer service to students and parents. Assists in financial tasks, such as daily balancing and preparation of financial journals for a variety of ongoing operational programs such as payment plan activity, private/agency loans & scholarships, short term loans, and agency billing. Provides campus department support with non-student BARC account set-up and processing.

Required Qualifications

• High School Diploma or equivalent experience.
• Experience working in an administrative, clerical, or operations role providing general financial support and customer service. Demonstrated working knowledge in administrative procedures and processes.
• 1-3 years experience working with Microsoft Office Suite, including word processing, spreadsheet and database applications.
• Requires good verbal and written communication skills, active listening, critical thinking, multi-task and time management skills.

Preferred Qualifications

• UC Experience and/or experience working at an institute of higher learning.

Special Conditions of Employment

• Satisfactory conviction history background check.

• UCSB is a Tobacco-Free environment.

Special Instructions

For full consideration, please include a resume and a cover letter as part of your application.

Job Functions/Percentage of Time/Duties

• 45% BARC Assistant - Under general supervision, assists with various financial tasks such as preparation of financial journals, reconciliation, ARID Setup, Daily Balancing, Account Blocks, Payment Plan Audits, Ad-Hoc Reports, BARC Usage, Private/Agency Loan & Scholarships, Refund Checks, and Financial Aid File review. Regularly works on tasks that require the exercise of considerable discretion and judgment within defined guidelines and practices to determine appropriate action. Works closely with Office of the Registrar and other campus departments to resolve issues. Applies organization policies and procedures to ensure accuracy and that daily operations run smoothly. Performs analysis and research by gathering information from a variety of sources to troubleshoot and complete projects, assignments, and tasks of moderate scope and complexity. Applies somewhat complex spreadsheet formulas, pivot tables, and similar functions. Compiles and arrays spreadsheets using subject-matter knowledge of the material to ensure data results are consistent with the nature of the data. May analyze trends. Works on sensitive issues, priorities, protocol, etc. Requires thorough knowledge of UC Policy, UCSB registration and person index policies, external regulations, and internal policies.

• 45% Customer Service - Campus Department Support: Responds to inquiries from departments regarding transaction processing on BARC system, including submission of electronic batches &/or on-line transaction entry and rejected transactions. Determines problem and provides solution and training. Requires thorough knowledge of UCSB registration policies, FERPA/HIPA policies, UC receivable policies, and in-depth knowledge of BARC system transaction processing. Primary customer service representative for student questions. Assures prompt, courteous, and professional service. Ensures time lines and accuracy of information provided. Researches and evaluates trends and opportunities for improvements to customer service. Volume increases during peak periods of registration deadlines.

• 10% Short Term Loans Assistant - Reconciles the ledger for Student Short Term Emergency Loans. Requires research of accounts, including all transactions, originated by both BARC and Financial Aid. Works with Financial Aid and Business & Financial Services to process corrections, including preparation of financial journals, correction of transaction on accounts, or other action items. Requires understanding of UC Policies and Procedures regarding Short Term Loans.

Pandemic Statement

The University of California is vigilantly monitoring and acting in accordance with all applicable public health directives related to COVID-19. As a condition of employment, you will be required to comply with the University of California SARS-CoV-2 (COVID-19) Vaccination Program Policy. All Covered Individuals under the policy must provide proof of Full Vaccination or, if applicable, submit a request for Exception (based on Medical Exemption, Disability, and/or Religious Objection) or Deferral (based on pregnancy) no later than the applicable deadline. New University of California employees must (a) provide proof of receiving at least one dose of a COVID-19 Vaccine no later than 14 calendar days after their first date of employment and provide proof of Full Vaccination no later than eight weeks after their first date of employment; or (b) if applicable, submit a request for Exception or Deferral no later than 14 calendar days after their first date of employment. (Capitalized terms in this paragraph are defined in the policy.) Federal, state, or local public health directives may impose additional requirements.

For more information, please visit:

• UC Santa Barbara COVID-19 Information: https://www.ucsb.edu/COVID-19-information
• UC SARS-CoV-2 (COVID -19) Vaccination Program Policy: https://policy.ucop.edu/doc/5000695/SARS-CoV-2_Covid-19

• Covered Individuals: A Covered Individual includes anyone designated as Personnel, Students, or Trainees under this Policy who physically access a University Facility or Program in connection with their employment, appointment, or education/training. A person accessing a Healthcare Location as a patient, or an art, athletics, entertainment, or other publicly accessible venue at a Location as a member of the public, is not a Covered Individual.

Equal Opportunity/Affirmative Action Statement

The University of California is an Equal Opportunity/Affirmative Action Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Reasonable Accommodations

The University of California endeavors to make https://jobs.ucsb.edu accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact Katherine Abad in Human Resources at 805-893-4664 or email katherine.abad@hr.ucsb.edu. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Privacy Notification Statement

The State of California Information Practices Act of 1977 (effective July 1978) requires the University to provide the following information to individuals who are asked to supply information about themselves: Application: The principal purpose for requesting information on the Application is for applicant-tracking purposes and to collect applicant contact information. Affirmative Action and Equal Employment Opportunity Data Form: Information furnished on this form is requested by UCSB's Affirmative Action Office. The University of California, Santa Barbara is a Federal contractor and, therefore, must comply with Affirmative Action regulations issued pursuant to Executive Order 11246, Federal Revised Order No. 4, Section 503 of the Rehabilitation Act of 1973 and Section 402 of the Vietnam Era Veterans Readjustment Assistance Act of 1974. Furnishing the information on this form is voluntary. There is no penalty for not completing this form. The offices responsible for maintaining the information supplied on this form are the UCSB Human Resources Office and the Affirmative Action Office.

GENERAL DATA PROTECTION REGULATION (GDPR) STATEMENT FOR PERSONS IN THE EUROPEAN ECONOMIC AREA: As part of our commitment to protecting your privacy, the General Data Protection Regulation (GDPR) Privacy Statement ("Privacy Statement") is designed to provide you, as a person in the European Economic Area, with information regarding the types of personal information that the University of California’s Human Resources departments and offices collect about you. The Privacy Statement can be found at: https://ucnet.universityofcalifornia.edu/gdpr.html.nformation supplied on this form are the UCSB Human Resources Office and the Affirmative Action Office.

Notice of Availability of the UCSB Annual Security Report

The University is committed to providing a safe and secure campus environment for our students, faculty, staff, and visitors. In accordance with the "Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act" (Clery Act), UCSB publishes an Annual Security Report to provide information regarding campus safety and security policies, crime statistics, and resources to current and prospective students and employees. This report includes statistics for the previous three years concerning crimes reported to Campus Security Authorities (CSAs) that occurred on campus, in certain off-campus buildings or property, and on public property adjacent to and accessible from campus. The report also includes campus policies concerning crime prevention, crime reporting, alcohol and drug use, sexual and interpersonal violence, student discipline, and other matters. To access the Annual Security Report, visit www.police.ucsb.edu/asr. A copy of this report may also be requested by contacting the UCSB Police Department (call 805-893-3446 or visit 574 Public Safety Bldg., Santa Barbara, CA 93106 during business hours). To learn more about the Clery Act and CSA duties and reporting requirements, please visit www.police.ucsb.edu/clery-act.