About the Courtyard by Marriott Miami Aventura Mall

The Courtyard Miami Aventura Mall is a modern, enthusiastic and dynamic hotel thought-out for personal and professional travelers. Located in Aventura, the City of Excellence between Miami and Fort. The 5 story, 166 guestroom property has 4800 square feet of flexible meeting and an on-site Restaurant Bistro, featuring American cuisine and Starbucks beverages. Just steps from world-class shopping, dining and entertainment including Aventura Mall, Town Center Aventura and The Village at Gulfstream Park and one-mile drive to beautiful beaches.

Owned and operated by Turnberry, the Courtyard by Marriott Aventura Mall is located at 2825 NE 191st St, Aventura, FL. To learn more, visit the official Courtyard by Marriott Aventura Mall website at www.marriott.com/miaav or follow the hotel on social media via Facebook, Instagram and Twitter.

Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of fulltime employment.

Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.

The Bistro Supervisor is responsible for supervising restaurant shift in the completion of assigned duties, guest service, set-up and clean up, according to brand, and Food Safety Standards.

Examples of Duties (includes but is not limited to the following):

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  Provide clear direction to restaurant staff, assigning work and instructing staff in details of work. Observe performance and encourage improvement, ensuring productivity, efficiency and standards of service are met, enhancing morale. Train staff as needed
• Serve as role model for restaurant team. Resolve customer issues and complications, by researching the situation and determining most effective solution. Make decisions based on good judgment, accommodating unusual circumstances.
• Presents menu, answers questions and takes order for food and beverage, utilizing suggestive selling techniques and following brand steps of service, check with guest regularly to ensure satisfaction and perform guest service recovery when needed
• Computes bill in MICROS, presents accurate check to guest, process payment, tracks sales receipts, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
• Ensure complete knowledge of Bistro food and hot beverage standards, preparation method/time, ingredients and quality standards of taste according to recipe, operate ovens, microwaves, expresso machine and other kitchen equipment
• Ensure complete knowledge of all liquor brands, beer, wine selections, recipes and garnishments per Bistro Standards
• Setup, breakdown, clean and sanitize all Front and Back of the House, to include clearing, cleaning tables, countertops, silverware, dinnerware, sweeping, vacuuming, removing/dispose of garbage
• Restocking The Market with goods
• Cleaning, setup, service and breakdown of meeting rooms according to Banquet Event Orders
• Deliver orders to guestrooms as requested

Qualifications and Requirements

• 2 Years of Food and Beverage experience required
• Food and Beverage Supervisory experience preferred
• Food Safety Certification preferred
• The employee is frequently required to stand, walk, reach with hands and arms
• Must use hands to perform food preparation and sanitation responsibilities
• Ability to frequently lift and/or move up to 50 lbs.
• Ability to kneel, bend, stoop, crouch to restock, store and clean
• Must have good near and far vision, including ability read and interpret written instructions/directions
• Must be able to communicate effectively with guests and co-workers
• Ability to distinguish smells
• Duties mainly performed indoors
• Must be able to hear, moderate noise level