Job description
Ensure assigned branch is properly staffed and staff is trained to meet customer sales and service needs as well as branch objectives- Lead in the selection of new personnel
- Review employee performance throughout the probationary period and on a regularly scheduled basis thereafter
- Manage and maximize performance levels of staff members through schedules, distribution of assignments and regular feedback
- Work with management to establish growth, sales and profit objectives
- Implement strategies to achieve goals assigned to the branch as established in the region’s annual operating plan; assist in the development of the annual budget for the branch and adhere to budget parameters
- Consult with sales staff to establish specific sales and customer service goals; and provide results reports to staff
- Conduct regularly scheduled sales and customer service meetings (at least monthly)
- Serve as an active member of the customer service team and be held accountable for branch sales and lending performance
- Conduct “outside” sales and customer service calls on present and prospective customers within the branch office market area
- Conduct regularly scheduled sales and customer service meetings (at least monthly) with focus on having informed staff
- Establish and confirm all branch operations are performed in accordance with established bank policy and procedures, either directly or through appropriate supervision (i.e. cash balancing, dual control, etc.)
- Coordinate proper security, facility, and risk measures to minimize loss, and to ensure presentation of the branch.
- Monitor and review loans for appropriate risk rating to minimize risk rating changes by the bank’s loan review processes
- Demonstrate cooperative efforts in working with other departments and within own branch while encouraging similar behavior from staff
- Actively participate in the community as a reflection of the bank’s goal for strong community involvement
- Handle advertising and contribution requests
- Integrate activities through communication with District Manager, Branch Administration, other management, etc.
- Other related duties as assigned or directed
- Maintain proficient knowledge of, and demonstrate ongoing compliance with all laws and regulations applicable to this position, ensure ongoing adherence to pertinent policies, procedures, and internal controls, and meet all job-specific training requirements in a timely fashion
- As an integral member of the Branch Network, this position is responsible to provide assistance wherever necessary to help the Branch and the Bank in achieving their annual goals.
- Associates Degree in Finance or Business or equivalent training preferred
- Specialized banking education, experience and training
- Valid driver license
- Proficient reading, writing, grammar and mathematics skills
- Excellent interpersonal relation and communication skills
- Evidence of positive and effective leadership qualities
- Thorough knowledge of the features and benefits of bank products and services
- Consumer lending knowledge and authority
- Working knowledge of Bank operating policies and procedures
- Must be able to consistently demonstrate the Company’s core values: a strong work ethic, integrity, respect for others, responsibility, transparency and humility
- Minimum five (5) years of related experience is normally required with at least one (1) year in a related lending position
- Minimum one (1) year of supervisory experience required
- Candidates being considered for this position will normally be subject to additional background checks as required by regulations. Employees in this job must register and comply with all rules and regulations of The Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (The SAFE Act). Employees hired or transferring into this position will need to meet the qualification requirements, in Community Bank’s sole discretion, under Reg. Z, prior to acting as a loan originator in a consumer credit transaction secured by a dwelling. Qualification requirements include but are not limited to an assessment of overall financial responsibility, character and general fitness through review of a criminal background check and credit report. Exceptions to this requirement will be made on a case by case basis and may require reassessment of level.
Compensation: Commensurate with experience plus potential for annual merit increase. In addition to your competitive salary, you will be rewarded benefits including: 11 paid holidays, paid vacation, Medical, Vision & Dental insurance, 401K with generous match, Pension, Tuition Reimbursement, Banking discounts and the list goes on!
Physical Requirements:
An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
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