Job description
Thank you for your interest in joining our team! Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
Reporting to the Manager, Brand Success, our Brand Success Associate will help manage brand relations and strategy for our digital, live shopping venture. The brands we work with are more than just vendors to us and you will help enhance their experience by onboarding them and maintaining relationships once live. You will also combine insights from a broad array of inputs (view and purchase data, brand feedback) and guide progress.
As an important member within the commercial team, you will support our Manager, Brand Success, in developing our brand management strategy. Leaning into your expertise and using our outside partners, you will summarize market research and create our initial approach to provide support for brands to view us as a partner and be successful on our platform.
Who We Are
Live Shop Ventures is developing a next-generation shopping platform that is aiming to revolutionize the livestream shopping space. Based in New York, we enjoy the autonomy to imagine, incubate, and scale a new business model with ample backing, resources, and expertise from Qurate Retail Group. Our goal is to create the most entertaining and authentic shoppable moments for Gen Z consumers and the brands they love. We are looking for innovative, soulful, and passionate individuals who want to change and improve the shopping experience for the next generation.
Your Impact
- Support Manager, Brand Success in the development of the brand experience strategy for our new platform, and our post-brand acquisition communications
- Support brands to ensure we are helping meet their needs and facilitate content production and sales
- Assist brands through their onboarding process, ensuring a seamless experience with the platform
- Expand our product offering through management and expansion of brand relations by bringing their new products to the platform
- Develop brand management account best practices and share learning with teams
- Consolidate feedback from brands that guide our content creation and brand attraction strategies
- Provide feedback to product team to help them refine platform onboarding features
- Conduct quantitative analysis on customer data, usage and health metrics to identify successful brands and brands at risk; combine findings and communicate with the team
What You Bring
- Bachelor's degree in a business administration, sales, or another relevant field preferred, or equivalent work experience
- Work experience as an Account Manager or similar role is a bonus
- Knowledge of the retail, e-commerce and video commerce industry
- Experience conducting in-depth conversations with brands to understand their experience with our platform and feedback
- Experience combining insights from usage/purchase data and feedback from brands
- Work with Brand Success Manager to coordinate daily relationships with brands
- Experience speaking with internal team and important brand partners and encouraging deep relationships
- Passion to find new solutions and guide out of the box ideas – loves and embraces change
- Experience collaborating, being a team player, and individual contributor
- Ability to independently push the solution and progress with guidance from Brand Success Manager
Candidates looking for an exciting start-up environment and growth opportunities with significant earning potential - based on the success of the new organization - this is the company for you! Our compensation package is a competitive combination of base salary, short-term annual bonus, long-term cash-based incentives and a Founder's Bonus for initial team members. Base salary for this role ranges from $75,000-$85,000 plus the strong annual and long-term variable incentives noted. Salary ranges are general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience and geographic location as well as business and market conditions. This compensation package provides significant rewards to the candidate over-time based on company performance and personal success.
At Qurate Retail Group, salary is just one component of a comprehensive Total Rewards package that includes a robust benefits package (inclusive of health & welfare), 401K match, tuition reimbursement and company discounts — plus an amazing culture!
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Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate
flexible working options, our Qurated community
, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at
workwithus@qurateretail.com
for assistance.
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