Breakfast/Lunch Server - Reikart House Hotel

Full Time
Amherst, NY 14226
Posted
Job description

Exceptional, Unique, Independent – Boutique Hotel in Amherst, NY.

The Reikart House, A Tribute Portfolio Hotel, is looking for a Breakfast Server to become part of this Award-Winning Team!

Come work for a company where you can grow and start a career.

Our affiliated companies include Marriott Bonvoy, Greenwood Hospitality, Iskalo Development Corporation!

**Also apply in person! We’d love to meet with you! – Reikart House (5000 Main St. Amherst, NY 14226). Ask a Butler at the Front Desk for an Application!

Schedule:

Thursday - Sunday 6:30 am - 11 am

General Description

We are looking for a Breakfast Server to tend to our hotel guests over the weekend at Reikart House Hotel. Ultimately, you will ensure our daily operations run smoothly and our guests have a pleasant dining experience.

Essential Duties for a Breakfast Server

  • Greets and takes food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests.
  • Learn and maintain product knowledge of the food, and beverage menu(s), as well as general restaurant knowledge.
  • Memorizes menu items, recipes, and daily specials in order to answer questions and make recommendation to customers.
  • Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the hotel at all times.
  • Completes all restocking and cleaning duties by performing opening and closing sidework as instructed.
  • Maintains cleanliness standards in restaurant, waitstation and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
  • Receives proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
  • Presents a clean and professional appearance at all times and maintains a friendly, cheerful and courteous demeanor at all times.

Requirements

  • Must have 1-year prior serving experience
  • Provides assistance to other employees and departments to contribute to the best overall performance of the department and the hotel.
  • Must have basic knowledge of customer service principles, the food server function and restaurant and kitchen operations.
  • Must know standard cash-handling procedures.
  • Must be fluent in oral and written English.

Abilities

  • Must have ability to perform multiple tasks at one time, must be able to follow verbal and written instruction, and be able to communicate both verbally and in writing.
  • Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.
  • Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.'

'Work Remotely No

Job Type: Part-time

Benefits:

  • Employee discount

Schedule:

  • Day shift
  • Holidays
  • Weekend availability

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • Amherst, NY 14226: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

  • Day Shift (Required)

Work Location: One location

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