Job description

The Case Manager for the Milwaukee County Day Report Center (MCDRC) provides direct-service and supervision to the participants of the MCDRC. These participants include referrals from the Community Reintegration Center, Milwaukee County Judiciary and the Division of Community Corrections.

Essential Functions:

• Conducts risk and need assessments on newly referred participants utilizing the LSI-R and LS-CMI or the required assessment tool according to the funding source (COMPAS).
• Conducts the initial intake and determines supervision level and programming schedule for each participant utilizing the appropriate assessment information. Ensures the service plan is documented in the database and hard file.
• Ensure all intake documentation is complete, including developing the participant hard files and securing signed releases of information.
• Monitors participant activity and progress, and properly documents all activity in the database and hard files.
• Collaborates with all providers at the DRC and monitors progress in programming required for each participant. Meets with each service provider at a minimum of bi-weekly, and prepares a corresponding staffing report for the database and hard file.
• Prepare staffing reports on each participant, as required, and attends the all-staff DRC meetings according to the determined schedule.
• Prepares progress reports to the Court and/or referring authority as required.
• Refers participants to community based services as needed, and monitors progress with referrals.
• Prepares transition plans for participants in order to ensure successful re-entry to the community.
• Monitors all ordered obligations and report all violations in a timely manner to the Court or referring authority.
• Communicates on behalf of the DRC participants with defense attorneys, district attorney, Judges and other Court officials, Probation and Parole, etc.
• Utilize evidence-based practices with participants including attendance of all required training and attainment of all necessary competencies to carry out position responsibilities.
• Other job-related duties as may be necessary to carry out the responsibilities of the position.
• Provide coverage for the other Case Managers as required.

Job Qualifications: Minimum of an associate’s degree with a bachelor’s degree preferred from an accredited college or university. Prior case management experience with the offenders involved with the criminal justice system preferred; Familiarity with evidence-based practices with Participants such as Motivational Interviewing, Motivational Incentives, and criminogenic risk and need assessments a plus. Possess a valid Wisconsin Driver’s License and insured auto; must pass criminal background check and drug test prior to official hire.

Other Job Information (if applicable):

Work Relationship and Scope: Reports directly to the Program Director of the DRC. Has contact with a wide variety of individuals to include criminal defendants, attorneys, judges, courthouse personnel, sheriff department, jail staff, Probation and Parole agents, treatment providers, other criminal justice agencies and community providers, other WCS staff, and family members of Participants.

Personal Attributes: Follows agency Code of Conduct; adheres to established policies and procedures of the agency and of all funding sources; conducts self in an ethical manner; maintains professional and respectful relationships with program staff, other WCS staff, Participants and all external persons and agencies involved with service provision; demonstrates sensitivity toward cultural, ethnic and disability issues; demonstrates commitment to agency values and mission.

Knowledge, Skills and Abilities: Knowledge of the Wisconsin Criminal Justice System; knowledge of local treatment programs to include SUD, mental health, and domestic violence; knowledge of community resources to include housing, education, public transportation; knowledge of CCAP; strong verbal and written communication skills; ability to respond appropriately in crisis situations; sensitivity toward cultural, ethnic, an disability issues; good organizational, computer and typing skills; knowledge of drug testing protocols, including the ability to read and understand drug testing results; training and/or experience in motivational interviewing, trauma informed care and motivational incentives; experience with risk and need assessment instruments; and knowledge of the LSI-R, LS-CMI and COMPAS preferred.

Working Conditions: Most of the work will take place at the Day Report Center 1036 N. 10th Street, in Milwaukee County. The position will require travel within Milwaukee County to the Milwaukee County Community Reintegration Center, and other purposes as needed or required. Schedule varies with business needs, but staff are generally scheduled between the hours of 8:00 a.m. and 4:00 p.m. Monday through Friday.

Physical Demands: Duties require good hearing and the ability to communicate verbally; hand and finger dexterity for data entry and typing; involves some driving in Milwaukee County.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

People with a criminal record are encouraged to apply

Ability to commute/relocate:

• Milwaukee, WI: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Criminogenic Risk and Need Assessments: 1 year (Preferred)
• Motivational Interviewing: 1 year (Preferred)
• Criminal Justice based case management: 1 year (Preferred)
• Motivational Incentives: 1 year (Preferred)

License/Certification:

• drivers license with insured vehicle (Required)

Work Location: In person

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