Granite Background & History

Granite is one of the premier communications services provider to businesses across the United States and Canada. We provide exceptional customized service with an emphasis on reliability and outstanding customer support and our customers include over 85 of the Fortune 100. Granite has over $1.65 billion in revenue with more than 2,200 employees and is headquartered in Quincy, MA just off I-93 and directly next to the North Quincy T Station on the Red Line. Our mission is to be the leading telecommunications company wherever we offer services as well as provide an environment where the value of each individual is recognized and where each person has the opportunity to further their growth and achieve success.

Granite has been recognized by the Boston Business Journal as one of the “Healthiest Companies” in Massachusetts. Our Quincy office has an onsite dining facility and a fully equipped state of the art gym that offers daily Cross Fit, Mixed Martial Arts, and Yoga classes available to employees at zero cost.

Granite’s philanthropy is unparalleled with over $200 million in donations to organizations such as Dana Farber Cancer Institute, The ALS Foundation and the Alzheimer’s Association to name a few.

We have been rated a “Fastest Growing Companies” by Inc. Magazine past ten consecutive years in a row (2007-2016).

If you are a highly motivated individual who wants to grow your career with a fast paced and progressive company, Granite has countless opportunities for you.

EOE/M/F/Vets/Disabled

We are currently seeking candidates for the Channel Agent Associate position at Granite Telecommunications, located in Quincy, MA. This is an entry-level job opportunity best suited for a hard-working individual who is organized, a quick learner, and highly motivated. The Channels department can be fast-paced, we are looking for a team player who is interested in learning new skills and developing their career!

The ideal candidate possesses:

• Basic knowledge of Excel and a willingness to learn
• Excellent interpersonal and communication skills, both oral and written
• Ability to multi-task and effectively handle multiple time-sensitive projects
• Capability to work both independently and in a team environment

Responsibilities:

• Address and resolve Channel agent commission inquiries
• Establish and maintain communication with agents to keep them updated on the status of their requests
• Develop and validate data sets for analysis
• Work with Channel sales team on internal commissions
• Aggregate all relevant commission information for supervisors
• Maintain sales and agent reporting