GENERAL STATEMENT OF DUTIES:

Assists the Associate Dean/Director of Admissions and other Admissions personnel with Admissions Welcome Center reception and clerical duties associated with on-campus visit programs.

Please see complete classification specifications for the Clerk Series.

SUPERVISION EXERCISED:

Supervises student employee personnel assigned to the area at the discretion of the Associate Director

SUPERVISION RECEIVED:

Reports directly to the Associate Director of Admissions and indirectly to the Associate Dean/Director of Admissions.

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

• Serves as the Admissions Welcome Center Receptionist
• Coordinates all clerical duties relating to on-campus visit programing (e.g., answering the phone/email, welcoming walk-ins, issuing parking passes, scheduling appointments, sending confirmation materials, reserving rooms, coordinating AV needs, supervising student work staff)
• Manages Admissions email account (admissions@framingham.edu)
• Manages the Admissions main telephone extension 4500
• Manages the Admissions recruitment materials
• Assumes responsibility for special projects as assigned.
• Actively contributes to deliver a working environment that promotes optimism, collaboration, respect, solutions conscious dialogue, and exceptional service to everyone.

WORKING CONDITIONS:

Work is performed on-site in the Admissions Welcome Center. Office environment, prolonged periods of time spent sitting and/or standing, frequent work at fast pace with unscheduled interruptions. Frequent computer and telephone use at workstation throughout shift. Responsibilities occasionally may require an adjustment work schedule, overtime, and evening/weekend hours. Public contact position requiring appropriate business-like apparel.

MINIMUM QUALIFICATIONS:

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.*

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.*

III. A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required experience.*

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required experience.*

• Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of two years of the required experience.

PREFERRED QUALIFICATIONS:

Applicants must have at least (A) three years of full-time, or equivalent part-time, experience in office work, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A diploma as evidence of graduation from the commercial or business course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.*

II. A diploma as evidence of graduation from a course other than the commercial or business course of a recognized high school or vocational/technical high school or possession of a Massachusetts high school equivalency certificate may be substituted for a maximum of eight months of the required experience.*

III. A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of one year of the required experience.*

IV. A diploma for completion of a two-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business or secretarial school above the high school level may be substituted for a maximum of two years of the required experience.*

• Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

NOTE: Educational substitutions will only be permitted for a maximum of two years of the required experience.

Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.

This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit with a title of (Clerk IV). The bi-weekly pay rate is $1,667.36 (grade 13, step 1).

Proof of the initial COVID-19 vaccine is required of all individuals hired by FSU, to be verified after a verbal offer of employment has been accepted, and before employment begins. Prospective employees may submit a request for a medical or religious exemption to the COVID-19 vaccination requirement to Human Resources. Furthermore, FSU employees must wear a mask inside certain campus spaces.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.