Collection Manager

Full Time
Saint Ann, MO 63074
Posted Just posted
Job description

Purpose
Manages the review of credit worthiness of new and existing retailers, wholesale customers and other parties. Manages the collection of company receivables and initiates resolution of all disputes of such receivables. Works in partnership with Retail Partner Operations to address retailers partner payment delinquencies to avoid shipment holds whenever possible. Analyzes and completes reports on accounts receivables (AR), Letters of Credit, Thrift Deposits and Bad Debt as required for monthly reporting, audit completion and as requested by management. Oversees the Receivables GL close. Responsible for the supervision of Credit and Collections team including cash application and billing processes. Manage the collection of Store Contract and completes customer account maintenance.

Responsibilities

  • Review Credit Applicants for Financial and Credit worthiness including to determine if sufficient financial stability exists to successfully open and operate a Save A Lot store
  • Manage the gathering and review of New Store Contracts to assure all documents are received and completed correctly per the standards of our Legal Department
  • Report AR cash forecasting inflows weekly and provide updates throughout the week related to cash receipts to Treasury
  • Provide and develop key performance indicators (KPI) that ensure the company achieves its working capital targets, i.e., payer mix, Accounts Receivable, collection rates, denials, adjustments, bad-debt, and collections, estimated reimbursement, appeal success rates, and other requested parameters.
  • Manage the full Order-To-Cash (O2C) financial cycle by establishing and updating the new store financial data, i.e., terms of sale, ACH banking #s, auto emailing of store statements, managing collections and cash applications
  • Implement front end controls and process improvements over collections to ensure receivables aging stays healthy with developed benchmarks for reporting and appropriate escalation points
  • Regularly review the daily Past Due Report of AR and manage the communication and resolution of disputes to encourage more timely payments
  • Manage negotiating collections on past due accounts and serve as escalation point for unresolved issues
  • Establishes process, policy and communication protocol for credit evaluations, receivables monitoring, follow-up on past dues and action planning for targeted revenue recovery
  • Develop and manage a listing of High-Risk Retail Partners and communicate with Retail Partner Operations being proactive while keeping management up to date
  • Work in partnership with Retail Partner Operations to develop and enforce a Payment Agreement for any Retail Partner not able to pay within terms; to avoid total ship holds
  • Monitor and manage team members in the weekly reconciliation of all COD store statements
  • Complete and/or review all Period End reports, i.e., Bad Debt Calculation, Watch List Report, and UCC filing review
  • Review and approve the weekly ACH/direct debit draws collecting the store statement balance due.
  • Complete additional tasks as requested

About You

  • Bachelor’s Degree required in Finance, Accounting, or other related field or an equivalent amount of experience required
  • MBA (or CPA) highly preferred
  • 5-8 or more years in Credit and Collection experience; with 3-5 years of people leadership
  • Possess ability to analyze, interpret, and report financial data
  • Ability to solve problems using analytical frameworks to streamline the process
  • Knowledge of shared service functionality preferred
  • Must be a self-starter who can work well within various situations (from well-defined to unstructured) and proactively identify business improvement areas
  • Excellent PC and related spreadsheet application skills
  • The ability to work effectively in a high growth environment and a rapidly changing organization
  • Possess excellent written and verbal communications skills
  • Must be able to handle confidential information in a mature and professional manner while using sound judgment and discretion in the completion of department duties and managing the office staff

Physical Requirements

  • Ability to travel up to ~10% of the time, which may include weekends and evenings, as needed
  • Most work is performed in a temperature-controlled environment
  • Incumbent may sit for long periods of time at a desk or computer terminal
  • Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of a normal workday
  • Stooping, bending, twisting, and reaching may be required in completion of job duties

Our Values
Ability to demonstrate, understand and apply our workplace values.

  • Simplicity (operate) – the drive to identify root cause and innovate to remove complexity in order to deliver the best outcome
  • Heart (emotion) – the passion that drives you to get up every day and work hard to strive for excellence
  • Performance Excellence (mindset) – clearly defining high expectations, driving ownership of key roles and responsibilities, executing with integrity and emphasis while creating a culture of accountability
  • Respect (philosophy) – taking pride in being inclusive and treating everyone who comes through the doors with respect

Location: 400 NW Plz Dr,St Ann,MO 63074,USA, Saint Ann, MO 63074

Job Type: Full-time

Work Location: In person

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