Job description

CardWorks Servicing ("CWS") is one of the largest privately-held provider of outsourcing services for bankcard-related products to banks and non-bank lenders in North America. CWS offers management expertise across the credit spectrum and supports both MasterCard and Visa accounts as well as a variety of private label debit, credit, stored value, and customer bankcards.
Responsible for the daily collection of past due Recreation Lending loans. Insures delinquency is maintained at an acceptable low level as defined by management. Complies with all policies and procedures as outlined by management. Is knowledgeable of and complies with all state and federal collection laws and procedures.
Essential Functions:

• Responsible to maintains delinquency in individually assigned loans at target rates
• Responsible to keep manager informed of current status and trends related to individually assigned loans.
• Complete skip trace work on accounts as required.
• Complies with all federal and state collection laws
• Completes daily work flow

Compliance with Laws & Regulations:

• Responsible for complying with all of the Bank’s internal control policies and procedures.
• Responsible for understanding and complying with all laws and regulations to which the Bank is subject.
• Responsible for communicating problems in operations, noncompliance with the code of conduct, noncompliance with laws and regulations, policy violations, or illegal acts.

Education and Experience:

• 1+ years in a related field preferred
• Requires ability to perform work involving knowledge of general accounting fundamentals, business practices, or banking principles.

Summary of Qualifications:Accountability:

Accountable for daily work flow as assigned by management. Moderate supervision or review of individual’s work. Accuracy and trust are required.

Confidentiality: Access to information on customer records. Regularly uses such information in carrying out job duties.

Supervisory Responsibility: No direct supervision of employee(s). Consistently performs the same tasks as other members of the work group.

Interaction with Others: Regularly has contact with people in the other departments, customers, or outside agencies and institutions, furnishing or obtaining information or reports where conditions require the use of tact to secure cooperation and maintain goodwill.

Decision Making: Makes decisions requiring some independent judgment under general supervision and guidance of immediate supervisor or makes recommendations to those who participate in final decision-making process. Decisions are made within general control of procedures or reporting system.

Work Environment: Good working conditions. Some noise from office equipment or other employees. Some stress is experienced due to deadline pressures or interruption to work requiring a high degree of accuracy.

• Excellent communication skills
• Excellent negotiation skills
• Professional demeanor
• Highly organized
• Ability to work under moderate amount of stress due to month end deadlines.
• Understanding of collection nuances in a sub-prime field
• Knowledge of federal and state collection laws
• Effective oral and written communications skills.
• Working knowledge of a computer software related to specific job requirements.

#INDHP

Job Type: Full-time

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Physical setting:

• Office

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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