Job description

Open Job Posting Compliance Supervisor

FOR 80 YEARS, the Housing Authority of the County of San Joaquin (HACSJ) has provided and advocated for safe, affordable, and attractive living environments for low income working families, elderly, and disabled residents of San Joaquin County. We are governed by a seven-member Board of Commissioners and have a dynamic workforce of 92 employees. This diverse and dedicated team blends innovation with decades of experience resulting in successful programs that continue to build a brighter future.

With a $67+ million operating budget resulting in significant economic benefit to our local economy, we create and sustain vibrant communities, build superior affordable housing, and support the success of over 19,000 residents throughout San Joaquin County.

We own and manage:

• 986 public housing units
• 297 Low Income Housing Tax Credit Units
• 28 affordable units
• 31 year-round farm worker units
• 285 seasonal agricultural migrant housing units
• Allocation of 5495 housing choice vouchers, including: o 259 HUD-VASH o 232 EHV o 74 FUP o 133 Mainstream

HACSJ has taken a transformative step from custodian of aging HUD properties to affordable developer providing a net increase of new energy efficient units within the

County of San Joaquin. With the help of local partners, HACSJ will continue to invest in the repositioning of antiquated housing stock as well as new site acquisition. Beyond housing, HACSJ is committed to in the implementation of community after-school

programs, college scholarships, housing for people with mental health challenges, educational partnerships with non-profit organizations, law enforcement, and of vital importance, homeless service providers. HACSJ and its nonprofit subsidiary also have multiple projects in predevelopment more than 500 units of additional affordable housing.

Our team members are motivated and empowered to make a positive difference and bring opportunities to those in our community who need help the most. We continuously strive to cultivate a working environment that inspires new ideas, promotes ownership and experimentation, and supports highly motivated individuals to be truly creative.

At HACSJ, we acknowledge and value our differences. We strive for all employees, regardless of background, to feel respected personally and professionally, and we are always looking to onboard talented individuals with varied perspectives and lived experiences.

In collaboration with our partners, we serve our residents with employment and educational opportunities, referrals, utility assistance and recreational opportunities for our youth. As steadfast stewards of the communities within San Joaquin County, we advocate every day on behalf of our residents to create opportunities for improved health, education, and life.

Ideal Candidate

Are you an inquisitive, organized professional who enjoys a fast-paced environment and gets satisfaction from collaborating with others? If you are detail oriented, cooperative, and precise in your work, keep reading because the Compliance Supervisor role might be perfect for you!

We are NOT looking for someone who keeps their head down and minds their own business— in fact; we want your natural curiosity to motivate you to dig deep for answers! We need someone who will carefully weigh all the available information to help the department maintain program compliance with HUD regulations.

We Are Not Your Average Government Agency
We Love Change
We Challenge Ourselves To Innovate
We Welcome New Ideas

Salary Monthly 5204-6326 Non-exempt
Supervisor Assistant Director of Occupancy and Housing Compliance

Position Summary

Under the direction of the Assistant Director of Occupancy and Housing Compliance, the Compliance Supervisor serves as a working supervisory position and is responsible

for the coordination and implementation of administrative duties related to the
Authority’s Assisted Housing Programs. The Compliance Supervisor will assume a workload which may include conducting annual, special, and interim re- examination for an assigned caseload, performing housing quality standards. The Compliance
Supervisor will oversee and supervise the processes and activities of assigned group and teams, which may include inspections, initial eligibility, continued eligibility, occupancy, special programs, community services programs, customer service and other areas as assigned.

Essential Job Functions

1. Enforces the policies and procedures established in the Section 8
Administrative Plan and/or Public Housing Admissions and Continued
Occupancy Plan and other assigned rental assistance program’s corresponding written policies and procedures.

2. Verifies all information and calculations regarding the total tenant payments, while preparing required forms and correspondence.

3. Establishes and maintains rapport with participants and mediates problems and complaints.

4. Investigate fraud allegations.
5. Establishes and negotiates appropriate rent amounts for housing units depending on condition and location.
6. Maintains assigned case records, completes data entry into the computer system on all assigned cases and HUD forms in accordance with HUD regulations and
Authority policies.

7. Performs duties related to the management and maintenance of the Authority’s assisted housing programs, including contracts, special programs, and projects, including but not limited to, portability, reports on status of caseloads, and programs for special need populations.

8. Supervises, trains, motivates and evaluates subordinates to ensure occupational growth, effectiveness and productivity including identifying training needs of personnel and ensuring the development and implementation of a performance plan for each subordinate.

9. Confer with staff regarding workload status; ensure adequate staff coverage.
10. Train staff in department and agency policies and procedures.
11. Conduct performance evaluations.
12. Conduct public presentations (i.e., landlord and tenant workshops)
13. Approve time sheets, mileage claims, purchase orders, and check requests.
14. Develop employee work schedules and monitor compliance with work scheduled.
15. Determine disciplinary actions, and make recommendations on promotions, demotions, and terminations as necessary.
16. Individual may perform other related duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods and balance the workload.

Required Knowledge and Abilities

1. Knowledge of purposes, policies, and regulations, rules, general operations and procedures that govern the Authority’s assisted housing programs.
2. Knowledge of the local, state, and federal laws governing public and other subsidized housing programs including tenant selection, landlord/resident regulations, leasing of property and evictions under the Authority’s assisted housing programs.

3. Knowledge of local, state, and federal community social services and funding sources including knowledge of social trends and economic conditions and their application to overall community service programs including the sources and availability of information relating to social services with the ability to secure the confidence and cooperation of other public agencies.

4. Knowledge of report preparation techniques and procedures and a demonstrated ability to prepare and evaluate professional and technical reports, and other documents.

5. Knowledge of modern office equipment including but not limited to copiers, personal computers, mainframe terminals, calculators, facsimile machines, etc.

6. Ability to understand, act on, and interpret policies, regulations, and procedures as set forth by the Authority and HUD in planning, promoting and evaluating housing and housing related programs.

7. Ability to plan, organize, and schedule work assignments in a timely manner.
8. Ability to prepare and present ideas in a clear and concise manner, both orally and in writing, as well as communicate with people from a broad range of socio-economic backgrounds.

9. Ability to make independent decisions
10. Must perform basic mathematical skills.
11. Ability to establish and maintain effective working relationships with co-workers, subordinates, vendors, consultants, contractors, residents, HUD, and local, state and federal officials.

Behavioral Competencies

Client Services - Provides timely, courteous, and quality service to an individual whether internal or external by anticipating individual needs, following through on commitments, and ensuring that our clients have been heard.

Initiative - Proactively seeks solutions to resolve unexpected challenges. Actively assists others without formal/informal direction. Possesses the capacity to learn and actively seeks developmental feedback. Applies feedback for continued growth by mastering concepts needed to perform work.

Professional Behavior - Exhibits positive, polite, courteous, honest, and conscientious behavior with all internal/external clients. Accepts responsibility for actions and adjusts behavior as appropriate.

Communication - Employee is clear, concise, and organized in all facets of communication to fully transfer understanding. Actively listens and ability to adapt messaging. Strives to communicate information with appropriate personnel in a timely manner.

Teamwork - Actively and collaboratively participates, despite personal differences, towards a common goal. Employee is open to new ideas and/or approaches. Employee is aware of changes that impact internal and external customers and effectively communicates the impact when working as a team.

Integrity - Employee is honest with oneself, coworkers, and clients. Stands up for what is right even in the face of opposition.

Safety Awareness - Employee is cognizant of his/her surroundings. Follows proper safety procedures and considers the safety of self and others. Identifies, communicates, and assists in the correction of any safety concerns where appropriate.

Reliability & Judgment - Employee demonstrates sound reasoning and critical thinking by making decisions in line with established Agency expectations. Performs work in a reliable manner that is both accurate and timely.

Minimum Education, Training and/or Experience

• Bachelor’s Degree in Social Services, or Behavioral Sciences, Public or Business

Administration or related field.

• Three (3) years supervisory experience preferably in an assisted housing program with working knowledge and ability to work with computers. An equivalent combination of education, training, and experience, which provides the required knowledge and abilities, may be substituted on a two for one basis.

Additional Requirements

1. Must be able to operate a variety of automated office machines including computers, copiers, printers, facsimile machines, telephones, etc.

2. Must be able to stoop, kneel, crawl, push, move, or carry objects or materials such as files, computer printouts, reports, calculators, office supplies, etc.

3. Must be able to access a variety of housing structures.

4. Must obtain an HCV Eligibility and Occupancy Specialist Certificate within six (6) months of probationary hire.

5. Bilingual in either English/Spanish or English/Southeast Asian preferred.

6. Must possess and maintain an applicable California Driver’s License and a driving record acceptable to the Authority’s insurance carrier. (Exceptions will be considered on a case-by-case basis)

About San Joaquin County

A land of beauty, recreation and natural riches-from the waters of the Delta to the vines of the wine, San Joaquin County has it all. San Joaquin County boasts eight cities and some of the finest opportunities in the state for boating, fishing, camping, history- gathering, or just plain fun in the sun. Each city, as well as the unincorporated county areas, offers a unique opportunity to enjoy natural California beauty and nature, or music, arts and culture. Whatever your interest, it can most likely be found in San

Joaquin County.

Arts, Culture, and Recreation

The arts and culture provide a much-needed respite from everyday worries and the
Haggin Museum, San Joaquin County Historical Museum, and Stockton Children's
Museum are popular spots.

The Stockton Symphony, San Joaquin County Ballet, and Stockton Civic Theater provide important experiences for children and adults. The multi-cultural community offers a diversity of views and opinions in its art and culture, providing a wealth of knowledge about past and present on canvas and stage.

Over 75 languages are spoken within the region and there is richness in the blending of cultures and ways that creates an air of celebration about individual customs, foods and cultures.

San Joaquin County government provides nine community parks for boating, camping, and picnicking, swimming and organized sports. Annual family events include the
Asparagus Festival, attended by thousands of fun-seekers from the County and beyond.

Individual cities and communities provide a host of other opportunities, from Lodi Lake
Park and Nature Area to the Woodbridge Ecological Reserve. The County-owned and operated Micke Grove Park offers a zoo, rides and a historical museum to delight both children and adults. The San Joaquin Delta is one of the area's best kept secrets and offers some of the best boating in the state: more than 1,000 miles of waterways stretching from the Stockton Harbor to north of Sacramento and offering access to the
San Francisco Bay.

Education

From preschool to higher education, the County has it covered with an abundant array of public or private opportunities to learn and grow. The University of the Pacific, California State University,
Stanislaus-Stockton Center, Humphreys College and Law School,
National University, and the San Joaquin Delta Community College offer a wide variety of choices for educational opportunities. The
County’s 17 school districts provide families with a wide choice for children's educational development.

Agriculture

The county is one of the most agriculturally rich regions in California. Grapes are the leading commodity, with 98,000 bearing acres, much of that in wine grapes. Over 85 wineries within the Lodi Appellation offer opportunities for tasting and special events.

Almonds, walnuts, tomatoes and cherries round out the top crops, with an abundance of other produce. Weekly farmers markets throughout the county offer a cornucopia of fresh fruit and vegetables. Fruit stands and pick-your-own produce farms dot the countryside.

Housing

Housing is plentiful in San Joaquin County and is affordable when compared to other nearby areas.

Housing ranges from new developments to historic homes found mostly in central
Stockton and downtown Lodi. San Joaquin County is a place where families can grow, learn, and experience the nature and beauty of the California landscape while benefiting from the unique opportunities - cultural, recreational, and educational - that the area provides.

Job Type: Full-time

Pay: $5,204.00 - $6,326.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Ability to commute/relocate:

• Stockton, CA 95207: Reliably commute or planning to relocate before starting work (Required)

Experience:

• supervisorial: 3 years (Required)
• cash management: 3 years (Required)
• Housing Authority or LIHTC eligibility: 3 years (Required)

Work Location: One location

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