Job description

Job Description

We are seeking LPN (Licensed Practical Nurse), who must live in OHIO area, and must be licensed for the state of OHIO. Excellent computer skills and attention to detail are very important to multitask between systems, talk with members on the phone, and enter accurate contact notes. This is a fast-paced position.

The Coordinator, Intake Support position’s primary function is to monitor and manage the Intake Support Center/Care Coordination Portal’s daily operational activities, ensuring that both internal and external stakeholders, including individual members, can share and obtain pertinent information. This position ensures that the information shared on the Care Coordination Portal related to a member’s services, benefits, and pertinent information along with making referrals when necessary; is addressed in a timely manner.

Home office with internet connectivity of high speed required.

Schedule: Monday thru Friday 8:00AM to 5:00PM

We are looking for candidates who are flexible with possible schedule of weekend on-call rotation

Job Summary

The Coordinator, Intake Support position’s primary function is to monitor and manage the Intake Support Center/Care Coordination Portal’s daily operational activities, ensuring that both internal and external stakeholders, including individual members, can share and obtain pertinent information. This position ensures that the information shared on the Care Coordination Portal related to a member’s services, benefits, and pertinent information along with making referrals when necessary; is addressed in a timely manner.

Knowledge/Skills/Abilities

Provide daily monitoring and management of the data on the Care Coordination Portal

Attend training and consultation specific to the Care Coordination Portal use and access

Ensure that internal and external key stakeholders and members have access to pertinent care coordination portal information

Ensure that member inquiries and concerns are addressed timely with appropriate triage to the assigned Molina department

Be available as the point of contact to external Care Coordination Entities (CCEs), Care Management Entities (CMEs), the OhioRISE Plan, Individual Members, and other key providers and stakeholders as needed.

Assist with monitoring required reporting requirements to ensure that members needs are addressed timely and appropriately

Possess strong systems and technical skills as they relate to the Care Coordination Portal daily operations

1-3 years in case management, disease management, managed care or medical or behavioral health settings.

Excellent organizational and communication skills

Strong customer service acumen

Strong computer and software use / experience

Home office with internet connectivity of high speed required

Possess demonstrated attention to detail and organizational abilities

Possess strong interpersonal skills and exemplify excellence in customer service

Job Qualifications

REQUIRED LICENSE, CERTIFICATION, ASSOCIATION:
Completion of an accredited Licensed Practical Nurse (LPN) program

Currently licensed in the State of Ohio, license must be active, unrestricted and in good standing.

PHYSICAL DEMANDS:
Working environment is generally favorable and lighting and temperature are adequate. Work is generally performed in an office environment in which there is only minimal exposure to unpleasant and/or hazardous working conditions. Must have the ability to sit for long periods. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.

To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.

Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.

Pay Range: $18.04 - $35.17 an hour*

• Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.

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