Job description

The Fortune Society, Inc. (Fortune) has been working for over 54 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly-incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities. Fortune has a highly specialized skill set to serve this population, with over 54 years of experience serving formerly incarcerated individuals in New York City and over 20 years of experience managing supportive housing.

Title: Data Entry Specialist

Unit: Court Advocacy

Reports to: Data Manager

Status: Full Time; Regular; Non-Exempt

Location: Long Island City

Days/Hours: Monday-Friday 9am-5pm

Position Summary:
Under the supervision of the Data Manager, the Data Entry Specialist (DES) will be responsible for tracking and ensuring the integrity of data for a number of different projects including, ATI-Court Advocacy, Reentry Taskforces and Parole Restoration. The DES will receive, enter and review data in Fortune’s agency-specified data management system and/or other utilized data tracking systems. The DES will ensure that the data is recorded and determine accuracy. The DES will also conduct day-today quality assurance and ensure compliance with program/unit objectives.

Mission, Culture and Fit: The DES needs to match the mission and culture of Fortune, including, engaging participants with a non-judgmental, inclusive attitude; holding space for trauma associated with criminal justice involvement and incarceration; and helping them to believe in their power to change.

Essential Duties and Responsibilities:

• Timely and accurately monitor data of all client services into program and funder-specific databases;
• Manage, update and maintain databases designed for tracking client information and services;
• Read source documents and enter data in specific data fields accurately;
• Resolve deficiencies by using standard procedures or returning incomplete documents to the team leads for resolution;
• Collect, compile, sort and verify the data’s accuracy, duplication and completeness before it is

entered;

• Experience with quality assurance and/or quality improvement;
• Ability to work independently and handle multiple priorities;
• Research and obtain further information for incomplete documents;
• Apply data program techniques and procedures;
• Perform data integrity tasks by locating and correcting data entry errors, or reporting them to supervisors;
• Comply with data integrity and security policies;
• Scan and upload documents;
• Generate reports, maintain logs of activities and completed work. File completed documents in appropriate locations as required;
• Engage in process documentation, staff training and regular quality assurance monitoring to ensure accurate database entries;
• Collaborate with all program staff;
• Conduct data clean up and organization;
• Pay attention to detail as well as being able to see the bigger picture;
• Able to think logistically;
• Attend and participate in all appropriate meetings, conferences, and trainings;
• Engage in your own ongoing professional development
• Additional responsibilities as required.

Qualifications:

• Associate’s degree in public health, human services, criminal justice, sociology or related field;
• 1-2 years of data entry experience, quality assurance or related office experience;
• Must have a thorough knowledge of MS Office, including Excel;
• Must be detail-oriented, computer savvy and organized;
• Experience using office equipment;
• Ability to work with people from diverse backgrounds in a culturally-competent manner;
• Strong written and verbal communication skills;
• We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.

Salary: $60,000 annual

Travel Requirements: May require travel to other Fortune locations.

Physical Demands: To perform this job successfully, an individual must be able to perform each

essential duty satisfactorily. The responsibilities and requirements listed are representative of the

knowledge, skills, minimum education, training, licensing, experience and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the

essential functions of the job.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal

employment opportunities without discrimination because of conviction history, race, religion/creed,

color, national origin, sex, age, disability, sexual orientation, gender identity, military status,

predisposing genetic characteristics, victim of domestic violence status or marital status.

All new hires are required to be fully vaccinated against COVID-19 with a Centers for Disease Control (CDC) or World Health Organization (WHO) authorized vaccine (or approved for an exemption as a reasonable accommodation due to a qualified disability or sincerely held religious belief or other legal basis). Applicants should not provide medical or genetic information in their applications.

The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, citizenship status, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.

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