ABOUT THE ORGANIZATION

For over 40 years, CASL’s comprehensive programs have connected families and individuals with the vital support they need: providing an educational and cultural foundation for our children, ensuring our seniors live full and independent lives with dignity, enhancing education and training for tomorrow’s workforce, putting immigrants on the pathway to citizenship, securing our community’s housing and financial well-being, navigating healthcare systems and wellness resources, and providing equal access to justice. Since our founding, CASL has been rooted in the principles of equity and justice. That legacy continues to shape our efforts today as we strive to champion diversity, equity, inclusion, and accessibility at all levels of the organization.

POSITION SUMMARY

Recruits and provides a range of employment related services to Senior Meal Program (SMP) participants within the agency policies and program; Assesses service needs, develops service plans, and evaluates the effectiveness of services given to customers under the supervision of the Adult Employment Coordinator.

CORE VALUES

As a champion of our Mission, Vision and Core Values, this role will:

• Be grounded in mutual respect and acceptance, building a culture of Inclusivity;
• Support staff Empowerment through skills attainment, and developmental opportunities;
• Work in partnership to achieve a workplace that embodies Collaboration;
• Envision and realize Transformation of people, processes and policy;
• Model Resiliency to leverage the collective strengths of our dynamic work force

DUTIES AND RESPONSIBILITIES

• Recruits, enrolls and provides career consultation to SMP participants; meets or contacts individuals for assessment and enrollment procedural services.
• Collaborates with Employment Counselors on Culinary Training Program participant enrollment and transition to SMP.
• Meets SMP participants on a regular basis, and documents case notes promptly.
• Enters all necessary data into Salesforce, Career Connect and/or ECM or similar Client Management System (CMS).
• Prepares SMP participants for job interviews; Helps them create professional resumes. Works closely with CTP VESL Instructor in planning and conducting pre-employment/pre-vocational training for SMP participants.
• Identifies appropriate employment opportunities for SMP participants.
• Provides placement services for SMP graduates and follow-up services to both placed graduates as well as employers.
• Works closely with CTP instructors to maintain prospective employer contacts.
• Takes the lead in the development and maintenance of up-to-date SMP records.
• Participates in the consultation with instructional and other service staff members for coordination of each customer’s overall service plan.
• Interprets agency policies and services to individuals or community groups.
• Prepares report and performs record keeping functions required by the agency.
• Completes accurately and in a timely fashion all necessary forms, such as statistical reports for funders, etc.
• Enter all client efforts and case notes into CASL’s Salesforce database system.

MINIMUM REQUIREMENTS

Education/Experience:

• Bachelor’s degree or equivalent in social work, business or related human service fields and at least 1 year of experience in human service or workforce development
• Or Associate’s degree or equivalent in social work, business or related human service field with at least 3 years of experience in human service or workforce development
• Or High School diploma or equivalent with at least 6 years of experience in human service or workforce development.

Skills/Knowledge:

• Ability to speak, read, and write fluently in English and Chinese. Cantonese is necessary, Mandarin and Toishanese is a plus.
• Knowledge of Microsoft Office usage and other applications is preferred.
• Basic end-user level understanding and experience with Salesforce is a plus.

Physical Demands:

• Ability to bend and lift a minimum of 15 pounds.
• Required to frequently sit, stand and walk for extended periods.

Environment and Scheduling:

• Normal schedule to work from 8 a.m. to 4 p.m., Monday through Friday.

CASL is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ethnic or national origin, or any other status protected by State and Federal Law.