Job description
PeopleShare is seeking a dedicated and motivated Customer Care Representative with immediate availability to interview. Join the team today and provide exceptional customer service to valued clients. APPLY NOW!
Text "jobs" to 1-610-795-2775 to apply
Responsibilities for Customer Care Representative:
- Assume ownership for thorough follow-up on all contacts, meeting and/or exceeding customer expectations.
- Develop and maintain complete product knowledge of all three lines (Auto, Homeowner, and Umbrella).
- Accurately enter and update policy information into various processing systems and handle phone inquiries.
- Foster Agent/Company relationships through professional and efficient service.
- Perform research and initiate changes/corrections to customer's policies according to established procedures and sound business judgment.
Requirements for Customer Care Representative:
- High school diploma or equivalent.
- 1-2 years of customer service experience in a fast-paced environment.
- Excellent computer/data entry and general math skills.
- High energy and motivation to follow-up and take ownership.
- Flexibility and ability to work under pressure.
- Willingness and ability to learn new functions within the Customer Solutions Center.
Job Requirements for Customer Care Representative:
- Above average interpersonal, listening, communication and organizational skills.
- Good analytical and decision-making skills.
- College degree and/or NJ Property & Casualty license are a plus.
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in Pennsylvania (PA) - King of Prussia, Center City Philadelphia, West Chester, Norristown, Conshohocken, Horsham, Lansdale, Montgomeryville, Hatboro, Wayne, Malvern, Media, Plymouth Meeting, Exton, Collegeville, Oaks, Phoenixville, Royersford, Pottstown, Media, Chester, and the Main Line. We have openings for receptionist, data entry, customer service, collections, call center, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, forklift, machine operators, maintenance mechanics and office managers.
PeopleShare provides equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #ind7
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