Customer Planning Specialist

Full Time
Emeryville, CA 94608
Posted
Job description
Business Unit Description:
Here's what all the hype is about Premier Nutrition Company, LLC (PNC) is a clear leader in the convenient nutrition category and makes great-tasting food products under the brand names Premier Protein, Dymatize, and PowerBar, and is part of publicly-traded BellRing Brands (NYSE:BRBR). With its people-first culture, PNC empowers its people to create the best work of their lives alongside some truly astounding colleagues.

PNC treats its people like adults with respect and trust. One of our five core values is to Connect & Belong because we bring our diverse backgrounds, life experiences, and ways of thinking to each challenge grounded in our belief that everyone should have a seat at the table and be listened to deeply. Whever makes you, you - you belong here.

We strive to avoid many of the outdated processes of conventional workplaces. We don't have performance reviews we have quarterly conversations. We don't have management we have inspiring leaders to coach and mentor. We don't have a casual dress code we simply don't have a dress code; wear what you like. And we have a lot of fun.

Bringing dogs to work, company-wide give-days days, philanthropy and sustainability programs, in-office massages, walking meetings, and free daily exercise classes on-site and at the adjacent gym are just a few ways we make work feel less like work. And the results of our great culture speak for itself: we were certified as a Great Place to Work™ for the sixth year-running in 2022 and ranked in the top 12 on Fortune Magazine’s Best Workplaces in our category for the past four years.

So, what's it like to work here? If you're local, you'll walk into our Emeryville office each Monday morning and find 100 of your colleagues sitting on sofas, beanbag chairs, or the floor excitedly talking through the week ahead and watching one of their colleagues tell their personal life and career journey. Picture a casual and collaborative environment of a start-up, the innovative mindset of a tech company, and the stability of a company with projected revenue this year of over $1.15 billion, and you'll find us in the sweet spot where world-class culture meets robust business results.

PNC seeks individuals who will thrive in this work environment and will help us build our culture and this high-growth company for the next phase in our amazing journey. Does this sound like you? Then read on.
Responsibilities:
GENERAL SUMMARY:
PNC is looking for a Customer Planning Specialist to join the Sales Planning team. This role is responsible for the management of the trade planning system inclusive of but not limited to baseline and incremental volume forecasts along with promotional event deal entry. This role is to work closely with assigned Field Sales Teams to ensure accuracy and timeliness of changes to a sales plan within the trade planning system. The position will also work directly Trade Accounting and report into the Sr. Sales Operations Manager.

JOB RESPONSIBILITIES:
TRADE SYSTEM MANAGEMENT & ACCRUAL PROCESS: 75% of TIME
  • Act as the primary point of contact for the Sales team as it relates to planning and updating trade events – annually, quarterly, monthly etc.
  • Monitor contract trade events in Trade Management tool and review with Broker Representatives
  • Provide audit support for deal entry via Contract support and promotional adjustments
  • Ensure updates are made to trade management tool with changes in distribution
REPORTING: 15% of TIME
  • Create and update standardized reports using raw data and provide ad-hoc reporting
  • Report on planned vs. volume variances by utilizing trade event analysis reporting
  • Oversee input of annual business plan in the Trade Management tool
  • Clarify variances in volume expectations for the Demand Planning team
  • Trade Efficiency Reporting: Identify trade spend anomalies (monthly, quarterly) and provide reports to Sales Planning and Field Sales Directors prior to month and quarter closes.
TECHNICAL / ADMINISTRATIVE: 10% of TIME
  • Power User of the Trade Planning System
  • Create and maintain Broker/Customer contact list
  • Assist Sr. Sales Operations Manager in overall system maintenance efforts inclusive of authorized items by Customer; Planning Accounts etc.
Qualifications:
QUALIFICATIONS:
Education:
  • Bachelor’s degree preferred or relevant experience
Experience:
  • 5+ years of experience with a Consumer-Packaged Goods (CPG) company
  • Strong knowledge of trade and trade planning systems
  • Experience in managing varied accounts
Skills:
  • Strong interpersonal skills with a natural ability to build rapport & collaboration with Field Sales
  • Strong attention to detail and accuracy of data entry
  • Strong technical & reporting abilities
  • Self – Starter with an ability to troubleshoot problems
  • Ability to work with multiple Account Managers/Sales Directors and prioritize work initiatives
  • Strong Excel skills
  • Experience with NetSuite and Cloud-based platforms a plus

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