Job description

The Tuscarawas County Public Library System is seeking a motivated individual who will assume the role of Customer Service Assistant at the Main location.

Position(s):

Customer Service Assistant – Main Children's Department

Status:

30 hours per week

Salary:

$12/hour plus benefits

Qualifications: High School Diploma or equivalent; job experience and/or equivalent preferred; may be required to load, unload, lift, shelve, transfer and/or transport materials up to 50 lbs including cargo and bookdrop; provide own transportation in fulfillment of job duties; be available evenings and some Saturdays.

Job Responsibilities:

Under the supervision of the Children's Services Manager, the Customer Service Assistant will perform a variety of library procedures; provide high quality customer service, programs, and materials to Library clients; and promotes Library service to all customers. Duties include but are not limited to:

• Provides quality circulation, reference, and reader’s advisory service to customers
• May plan, prepare, present, and/or assist with library programs
• Provides new customers with information about the Library; promotes Library information, services, and programs
• Provides Mobile Services Support
• May prepare and coordinate customer collections
• Interprets customers’ needs and refers them appropriately

Job Requirements:

• Excellent oral and written communication skills; listening and interpersonal skills; organizational skills; public speaking skills
• Computer knowledge including Internet searching, familiar with Microsoft Word, e-mail skills and file management
• Comfortable with Mobile Technology
• Tablets, E-readers, Laptop
• Digital downloads

Interested persons should submit a completed job application along with a letter highlighting skills and experience in relation to this job posting to:

Jennifer Groff

Human Resources Specialist

Tuscarawas County Public Library System

121 Fair Avenue NW

New Philadelphia, OH 44663

Job Type: Part-time

Pay: From $13.30 per hour

Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Night shift
• Weekend availability

Work Location: One location

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