Not your typical retail customer service position. No sales involved! We have a different department for that. No late-night work, no daily physical labor, no physical face-to-face customers.

No Experience in Supply Chain? Don't worry we will teach you, up to 90 days of on the job training! If you want to want to learn about international business and the transportation and logistics arm of world trade, the Customer Service Ocean Shipping Export role is the perfect opportunity for you! OOCL provides customers with fully integrated logistics and containerized transportation services, with a network that encompasses Asia, Europe, the Americas, Africa and Australasia.

With our core values – People People People, Community Responsibility, Customer Focus, Excellence through Quality – we hope to empower our employees to achieve the mission of OOCL.

Benefits:

As a global company, OOCL offers exceptional career and development opportunities with attractive compensation and benefits for Customer Service Ocean Shipping Export.

• A Competitive Salary and Overtime (when available)
  
• 401k Retirement Plan AND Pension Plan
• Paid Vacation
• Paid separate sick days
• Paid personal days off
• Medical, Dental, and Vision Insurance
• Excellent Growth and Advancement Opportunities
• Friendly, Clean, Business Casual Office Environment - more on the casual side of things
  
• Referral bonuses available
• Bi-Weekly pay
• Tuition Assistance after 12 months

What our Customer Service Ocean Shipping Export Team does:

• Respond to customer inquiries for export cargo both via email and telephone
• Create, amend or transfer export bookings utilizing appropriate Systems and Guidelines
• Communicate cross functionally to manage customer expectation, equipment and space availability and escalate to direct management as required
• Promote utilization of OOCL online tools

Candidate preferred (NOT required) skills:

• Customer Service Experience
• Attention to detail, excellent verbal and written communication skills
• Capable of managing multiple tasks simultaneously
• Knowledge of Microsoft Office Suite

All employment is contingent upon the successful completion of a background check.

OOCL is an Equal Opportunity Employer and offers a diverse, inclusive, and equitable work environment. OOCL does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. For more information, we encourage you to visit us at www.oocl.com.