Job description

Description:

“My Client requires all staff, staff augmentation external workers, and certain other external workers, in the United States and Puerto Rico to be vaccinated from COVID 19 as a condition of assignment at Client. In accordance with applicable law, Client will provide reasonable accommodations to staff augmentation external workers who qualify on the basis of a medical reason or a sincerely held religious belief, practice, or observance. Such accommodation may not pose an undue hardship to Client, its operations, or its staff.”

Job Details: Support global supplier data master process activities.

***working remotely until COVID-19 restrictions are lifted***

Second Level Validation (40% of role)

• Reach out to external third parties to conduct second level validation of master data entered into vendor master prior to the vendor being released for payment
• Monitor mailboxes and resolve incoming queries related to vendor changes in scope for second level validation
• Coordinate with second level validation teams in Europe, Latin America and JAPAC to ensure consistency and priority of any escalated items as needed

Tier two Vendor Master Support (60%)

• Respond to escalated questions from the supplier master data management team, Procure to Pay teams and business partners to resolve queries in line with corporate policies and procedures
• Update vendor master data records where required (blocking, unblocking, withholding tax flags etc.)
• Support Vendor Master Process Owner in tasks related to maintaining a compliant and standard vendor master
• Provide customer support to consumers of the vendor master data (e.g. P2P teams and business partners)
• Provide reports on data from Vendor Master data
• Perform daily, weekly and monthly data quality monitoring

Skills required:

• Highly organized and reliable
• Customer Service experience
• Experience working with business master data
• SAP experience preferred
• Ability to manage time to respond to incoming requests and prioritize appropriately to meet SLAs
• Ability to perform tasks with minimal supervision
• MS office proficiency especially Microsoft Outlook and Excel
• Strong written and verbal skills

Job Type: Contract

Salary: $11.00 - $20.00 per hour

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Tampa, FL 33607: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 4 years (Required)
• Microsoft Office: 1 year (Required)

Work Location: One location

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