Job description
Are you a detail-oriented person who is ready to work for a company that offers a range of opportunities to develop your career? Do you want to expand and develop your skills and capabilities in a dynamic, international business environment? Then Bossard is the company for you!
Bossard is a global fastener distributor and provides fasteners for the Automotive, Rail, EV Industrial Automation, and Robotics industry! Their promise to their customers is to deliver solutions that work and improve productivity and competitiveness to their customers.
What will you be doing?
- Daily support and interaction with International Customer Service team.
- Daily/weekly processing of shipping documents required to transfer product to international locations.
- Maintain a satisfactory level of computer operating skills including data entry, Excel spreadsheets, Word documents and the ability to navigate the Internet.
- Provide customers with sales and expedite information as directed by Customer Service team.
- Process system generated sales orders for international customers.
- Assist as needed in the weekly review of customer’s forecasts and provide purchasing with the information to enter, expedite or cancel purchase orders based on customer’s needs.
- Follow corporate-established quality control guidelines as they relate to contract review, pricing and packaging of products.
- Interact with the Purchasing, Shipping and Quality departments to insure an efficient flow of customer service transactions.
- Understand Quality System Procedures and Requirements.
- Be the back-up for the International Customer Service Team as needed.
Education and/or Experience
Minimum 1 year experience in a data entry, customer service, or account management role.
Bossard Offers
- Benefits – Medical, Dental, Vision, 401K
- Flexible scheduling
- Fitness Reimbursement
- Paid Holidays
- Career Advancement Opportunities
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