Job description
ORGANIZATION SUMMARY: Dekalb County Board of Health works to protect, promote and improve the health of those who live, work and play in DeKalb County. We are committed to our mission through service quality, diversity, innovation, a professional workforce and leadership. Our vision is to be the leader in creating a healthier DeKalb through information, education, empowerment, partnerships, policies and planning, quality and excellence. We invite you to come and be a part of our team. For more information about our agency please visit https://www.dekalbhealth.net.
WHAT WE OFFER: A generous benefits package, which includes employee retirement plan; 12 paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and child care spending account.
SALARY INFORMATION: $32,004 Annual/ Pay Grade F
DUTIES: Under general supervision, answers customer problems and inquiry calls. Records problem history information. Performs first level problem determination and resolution. Serves as resource and provides guidance and experience to other staff.
MINIMUM QUALIFICATIONS: High school diploma or GED AND Six months of full-time work experience providing customer support or technical assistance.
PREFERRED QUALIFICATIONS: In addition to the minimum qualifications, preference will be given to applicants with at least six months of WIC experience.
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