Job description

Overview:

Tekwissen Group, is a workforce management provider throughout the USA and many other countries in the world. The below job opportunity is to one of Our clients who is an American fashion retailer.

Job Description :

Initiatives:

• Become proficient with data center operations (all campuses and sites), including room layouts, MDF’s/IDF’s, UPS & Non-UPS power, ability to identify all breakers on each substation, batteries, AC units and generators, fire and pre-action systems, VESDA advanced smoke detection system, Site Scan/Alber, and vendor Interactions.
• Pro-active walkthroughs, including routine physical inspection of rooms and generators, of DC1, DC2, and DC3, DC6 with annual walkthroughs of DC4, DC5, DC7, and DC8.
• Accountable for daily datacenter health checks
• Learn how to proper handling of infrastructure issues as they arise, in coordination with infrastructure teams and vendors as appropriate

Success Criteria:

• Completion of a walk thru of infrastructure rooms showing knowledge and proficiency.
• Datacenter maintenance and issue resolution activities are handled quickly, efficiently, and proactively where possible, avoiding self-inflicted issues due to failure to maintain/react.
• Objective: Performance Daily Batch Schedule

Initiatives:

• Maintain Daily Batch Scheduling
• Be able to use control-M to maintain and complete the daily and nightly batch stream.
• Coordinate exceptions and critical activities outside of normal processes.
• Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.
• Objective: Management of Monitoring, Physical Security and Data Center Policies

Initiatives:

• Maintain datacenter physical security and policies.
• Coordinate the execution of the Rapid Response process
• Coordinate exceptions and critical activities outside of normal processes.
• Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.

Success Criteria:

• Zero datacenter physical security or policy breaches.
• Help with the execution of RR calls, documentation of RR information.
• Provide holistic status of operational performance at any time doing their shift.
• Demonstrate knowledge and understanding of all available monitoring.
• Successful knowledge and reporting of all Sev-1 events and Disruption and Recap report activities for leadership.
• Objective: Communication

Success Criteria:

• Participate in the Daily Briefing call and post-call discussions.
• Demonstrate understanding of the issues discussed on the Daily Briefing call by being able to provide the impact to the business, stores, etc.
• Clearly and accurately document information for the Daily Briefing call before the start of the next shift.
• Communication
• Email
• Daily Briefing Conference Call execution & process
• TEAMS
• SharePoint.

TekWissen® Group is an equal opportunity/affirmative action Employer (m/f/d/v) supporting workforce diversity.

Job Types: Full-time, Contract

Pay: $28.00 - $30.00 per hour

Work Location: One location

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