Job description

We are a Pediatric and Orthodontic dental office in Waltham, committed to providing quality dental care and outstanding patient care, seeking to add an enthusiastic, energetic, and reliable candidate to our team. We strive to provide our patients with an exceptional experience, making them feel welcome and comfortable when they come into our office.

With a focus on exceptional patient service, the right candidate must have excellent customer service and communication skills, while assisting with administrative duties.

Experience is preferred but not required. Bilingual Spanish is preferred but not required.

Responsibilities and Duties

• Greet patients

• Schedule patient appointments

• Confirm upcoming appointments and recalls

• Fill in cancellations and no-shows

• Verify and update patient information

• Move patients through appointments as scheduled

• Enter all relevant patient information into the data system

• Maintain and manage patient records in compliance with privacy and security regulations(HIPAA)

• Answer and manage incoming calls

• Collect payments

• Inform patients of financial treatment plan options

• Arrange supporting documents for insurance claims

• Maintain an organized front desk and waiting room area

• Perform other related job duties as assigned

Qualifications and Skills

• Positive attitude and energetic personality.

• Outstanding written and verbal communication skills.

• Friendly, positive demeanor with patients and dental office team members.

• Ability to multitask.

• Great administrative organization skills.

• Able to work independently and complete tasks by deadlines; excellent teamwork skills.

Benefits

• Bonus Opportunities

• Paid Holidays

• Paid time off

• Paid time off buy back

• Life Insurance

• Whole Life Insurance

• Great work environment

Job Type: Full-Time positions available

Job Type: Full-time

Pay: $17.00 - $23.00 per hour

Benefits:

• Health insurance
• Life insurance
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
We follow all CDC guidelines and requirements.

Ability to commute/relocate:

• Waltham, MA 02453: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental receptionist: 1 year (Required)
• Customer service: 1 year (Preferred)

Work Location: In person

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