Job description

Or family owned group of PPO/FFS dental practices is looking for our next All Star Dental Treatment Coordinator for our Bixby Knolls, Long Beach location! The primary purpose of the Treatment Coordinator position is to maximize provider schedules, greet patients, and ensure all necessary documentation and paperwork is present and up to date allowing patients to have the best experience possible.

Essential functions

• Answer and return incoming calls in a professional manner.
• Appropriately manage multiple incoming calls.
• Schedule patient appointment in appropriate and timely manner in order to maintain full daily schedule and meet production goals
• Concentrate on current day first, next day second; i.e an opening in a current day schedule takes priority.
• Monitor/track Broken Appointments.
• Notify clinical staff of changes in schedules.
• Act as liaison between clinician and patient.
• Greet patients immediately upon arrival in pleasant and positive manner.
• Perform check-in procedures; obtain appropriate signatures for required documents.
• Assist the doctor in getting patients to understand and accept the recommended treatment and subsequently coordinate the treatment plan to work for both the patient and the dental office.
• At check-out, collect payment from patient in the form of cash, credit card or check.
• Discuss financial options with patients and enter into computer appropriately.
• Have a 90%+ acceptance rate for all treatment plans.
• Utlize third party financing companies (Care Credit, Alphaeon, Lending Club Etc.) to gain high acceptance.
• Confirm all charges from the day sheet against routing slips.
• Able to perform “close out” procedures at end of day.
• Attend morning huddles.
• Able to independently run the office in the absence of the Lead.
• Maintain cleanliness of front desk area, break area and waiting area.
• Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
• Abide by all PPE standards for administrative staff.

Requirements

• Dental Sales Experience
• High Acceptance Rate
• Customer service skills
• Interpersonal skills
• Confidence
• Punctuality

What We Offer

• Medical/Dental/Vision Benefits
• Competative Pay
• Generous Bonuses
• 401k
• PTO
• Growth Opportunities
• Stable welcoming environment

Care Dentistry Group is an equal opportunity employer

Job Type: Full-time

Pay: $23.00 - $35.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Long Beach, CA 90807: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Dental Sales: 3 years (Required)
• Dental Office: 5 years (Required)

Language:

• Spanish (Preferred)

Work Location: One location

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