Desktop Support-19713-1

Full Time
Cedar Rapids, IA 52402
$28 - $30 an hour
Posted
Job description

Job Description
This position will provide IT support for Collins Aerospace labs. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including; Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.

This position will provide IT support for Collins Aerospace labs. Our labs serve as a workspace for a variety of engineering activities. The client landscape includes a variety of current and legacy technology including; Windows, Red Hat, Ubuntu, Solaris systems and accompanying hardware. Lab systems adhere to strict Government regulations and team members must operate in accordance with Corporate policies.

Principal Responsibilities:
Software & hardware support
Systems maintenance
Systems upgrades
Technical implementation reviews with customer and peers
Knowledge documentation & review
Identify gaps in process and propose ideas to improve efficiency
Infrastructure support of small / local environments
Coordinating cross-functional work activities with peer groups
Customer communications in regards to systems outages and maintenance activities

Education:
Required: High school diploma or equivalent

Required Qualifications:
Government Security Clearance is a nice to have but not required.
Candidate should have at least 2+ years med/large enterprise experience in at least two of the following:
Client computer hardware support
Customer service
Windows (XP or newer OS)
Linux Operating Systems

Job Type: Contract

Pay: $28.00 - $30.00 per hour

Schedule:

  • 8 hour shift

Education:

  • High school or equivalent (Required)

Experience:

  • computer hardware support: 2 years (Required)
  • Customer service: 2 years (Required)
  • Linux Operating Systems: 2 years (Required)

Work Location: In person

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