Job description
Details:
- +1 years corporate deskside support or equivalent experience
- High School Diploma or equivalent
- Maintain valid driver's license
- Walk, bend, stand for prolong periods of time, and lift equipment up to 50 pounds
- Demonstrate high level of professionalism and strong personal interaction skills
- Maintain neat and professional work area and appearance in compliance with site policies
- Ability to pass standard panel drug screening and background check
- Adhere to assigned shift schedule
- Excellent troubleshooting capability
- Ability to maintain composure while handle challenging, dynamic, rapid-response user support
- Experience with Microsoft Office / Office 365 suite
- Experience with computer imaging software and data migration processes (e.g., SCCM, Intune)
- Experience with endpoint protection and encryption (Bitlocker) support
- Familiarity with using remote desktop support tools
Desired Characteristics
- A+ Certification
- Microsoft Certified Professional (MCP)
- Windows architecture including permissions and file structure
- Mac/Apple experience, a plus
- Experience with Basic network concepts (Active Directory / Workstation - Domain Trust Relationship)
Job Type: Contract
Pay: $20.00 - $22.00 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Wichita, KS 67215: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: One location
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