Job description
Desktop Support Engineer – (MSP)
We seek a Desktop Support Engineer – (MSP) to join a growing Cloud Managed Service Provider to onboard new small to mid-size companies to the Cloud. The Desktop Support Engineer – (MSP) will be one of the company’s contact points for internal and external support issues to ensure our IT operations run smoothly and efficiently.
The Desktop Support Engineer – (MSP) candidate will be responsible for the installation, maintenance, availability, and integrity of the server components of the network, as well as data and systems backups. The Desktop Support Engineer – (MSP) will take ownership of customer issues reported and saw problems through to resolution. The Desktop Support Engineer – (MSP) will also be responsible for properly recording and closing all cases. There will be room for the selected Desktop Support Engineer – (MSP) candidate to grow within the organization.
Desktop Support Engineer – (MSP) Experience:
- Experience working for a Managed Service Provider REQUIRED
- Understand and support 24/7 infrastructure and business-critical applications
- O365 Administration experience (migrations are a plus)
- Microsoft Intune, Azure Active Directory and other remote management and automation tools
- Mac experience is a plus
- Active Directory, Group Policy, and DNS experience
- Configure and install various computer and Windows servers (break & fix issues with Printer, Workstation, Server Hardware
- Knowledgeable in VMware / Hyper-V virtualization
- Understanding TCP/IP, DNS, DHCP, WAN, LAN, VOIP, WLAN
- Virtualization/cloud computing technologies, specifically VMware and performing P2Vs
- Experience in network troubleshooting firewalls/routers/switches (Cisco, SonicWall, Meraki, Fortinet, etc.)
- Working experience in managing of Azure network, Azure architecture, Azure sentinel, DevOps work, and Virtual Memory System (VMS)
Desktop Support Engineer – (MSP) Benefits:
- $50k – $70k
- Health/Dental/Vision
- PTO/Sick/Holiday
- 401(k)
*Actual salary of Desktop Support Engineer – (MSP) to commensurate with experience*
Opportunity Location
San Dimas, CA
Proposed Salary
$50,000-$70,000
Bowman Williams is a national specialized staffing firm for Cloud Service Providers and Managed Service Providers. Ranked by Forbes as one of America's top 200 Best Staffing Firms in America, we are a good resource for candidates looking to advance their careers in the Cloud Solutions and Services industry.
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