Job description
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Type:
Per DiemScheduled Hours:
0Work Shift:
Day (United States of America) Diet Office Clerk - Per Diem 3:00-7:30, Every Other Weekend Required.Position Summary: Under the supervision of the Patient Services Manager, performs a variety of tasks associated with ensuring that the patients receive meals and nourishment in accordance with the physician diet order. Supports the activities of the Registered Dietitian through careful coordination and execution of tasks such as calorie count, nourishment set up and provision of appetite and intake. Functions as a member of the Clinical Nutrition and patient services team and maintains a positive relationship with all department members, allied health care team members, patients, and families.
Job Description:
Essential Duties & Responsibilities including but not limited to:
Updates Non-Room Service menus each morning in accordance with department standards for timeliness and accuracy. Completes breakfast menu for new admission Non-Room Service patients according to prescribed diet order.
Answers the telephone in a professional manner for Room Service calls verifying patient name and room number while taking menu order.
Processes Room Service menu orders accurately, correcting menu with patient as indicated to ensure that the order is consistent with prescribed diet.
Correctly updates the diet sheets with check mark to denote a tray has been sent along with all changes in diet order or nourishment requests.
Visits all Non-Room Service patients daily for menu selection, assisting patients as needed and reinforcing the prescribed diet.
Transcribes special instructions from Cardex to the diet sheets in accordance with department standards for timeliness and accuracy.
Contacts Dietitian with all consults within 15 minutes of receipt by the Diet Office in accordance with department standards for timeliness and accuracy.
Consult the Diet Office Manual or a Dietitian with all patient questions or concerns.
Completes at least 1 Patient Visitation Report each day worked.
Attends all relevant in-service training.
Adheres to hand-washing requirements while at work.
Organizational Requirements:
- Maintains strict adherence to the Lahey Clinic confidentiality policy.
- Incorporates Lahey Clinic Guiding Principles and Mission Statement into daily activities.
- Complies with all Lahey Clinic Policies.
- Complies with behavioral expectations of the department and Lahey Clinic.
- Maintains courteous and effective interactions with colleagues and patients.
- Demonstrates an understanding of job description, performance expectations, and competency assessment.
- Demonstrates a commitment toward meeting and exceeding the needs of our customers and consistently adheres to our Customer Service standards.
- Participates in departmental and/or interdepartmental quality improvement activities.
- Participates in and successfully completes Mandatory Education.
- Performs all other duties as needed or directed to meet the needs of the department.
Minimum Qualifications:
Education: High school diploma or equivalent, plus at least one (1) year of coursework in Nutrition Science or Nutrition Education; or equivalent to include a minimum of two (2) years of hospital or nursing home food service.
Licensure, Certification, Registration: None required.
Skills, Knowledge & Abilities:
- Proficient in basic 4-function math.
- Demonstrates proficiency in speaking and writing in English.
- Demonstrates proficiency in oral and written communication.
- Requires the ability to move within and between patient care units and food preparation areas.
- Requires vision/color and manual dexterity for checking patient menus entering data into computer, identifying special diets and codes by color, and manipulating menus and paperwork.
- Knowledge of relevant precautions for applicable infectious disease.
- Telephone skills / Customer service skills
- In the absence of certain of these skills, demonstrates the ability to be thoroughly trained to meet organizational requirements.
Experience: A minimum of one (1) year hospital or nursing home food service is required.
FLSA Status:
Non-ExemptAs a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more about this requirement.
More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.
Equal Opportunity Employer/Veterans/Disabled
jackharris.com is the go-to platform for job seekers looking for the best job postings from around the web. With a focus on quality, the platform guarantees that all job postings are from reliable sources and are up-to-date. It also offers a variety of tools to help users find the perfect job for them, such as searching by location and filtering by industry. Furthermore, jackharris.com provides helpful resources like resume tips and career advice to give job seekers an edge in their search. With its commitment to quality and user-friendliness, jackharris.com is the ideal place to find your next job.