CSAA Insurance Group (CSAA IG), a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. At CSAA IG, we hire good people for a brighter tomorrow. We are actively hiring for a Digital Marketing Operations Manager! Join us and support CSAA IG in achieving our goals.

Your Role:

You are responsible for working with agencies, club partners, vendors and marketing peers to optimally and efficiently execute digital marketing campaigns. Please note that this is not a people leader position.

Your work:

• Manage complex digital marketing campaign execution.
• Serve as a subject matter authority in digital marketing.
• Work with internal partners and agencies/vendors/clubs to review and approve creatives, and participate in creative creation as appropriate.
• Work with agencies to manage schedules, estimating, budgets, and data requirements.
• Lead complex projects and schedules and proactively recommend and deploy best practices and process improvements.
• Support designing, building, and testing of digital campaigns and ad-hoc communications and will edit HTML emails, content, and templates in Stensul and port over to Salesforce Marketing Cloud.

What would make us excited about you?

• Confidence can sometimes hold us back from applying for a job. But we’ll let you in on a secret: there’s no such thing as a ‘perfect’ candidate. CSAA IG is a place where everyone can grow. So, however you identify and whatever background you bring with you, please apply if you meet most of the requirements (not all) and this is a role that would make you excited to come to work every day.
• Bachelor's degree in related area or an equivalent combination of education and experience required.
• 5 – 7 years' experience in advertising operations, preferably with a digital media publisher.
• Exceptional understanding of marketing, AdTech (Google Analytics, Adobe Omniture, Adobe Experience Manager) and the technical systems and relationships used by publishers, agencies, and advertisers to deliver digital ads.
• Salesforce certification, SQL, Stensul and Litmus experience preferred.
• Outstanding interpersonal skills and the ability to show respect for differences through excellent communication skills with people from an array of backgrounds.

CSAA IG Careers

At CSAA IG, we’re proudly devoted to protecting our customers, our employees, our communities, and the world at large. We are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you…

• BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
• COMMIT to being there for our customers and employees.
• CREATE a sense of purpose that serves the greater good through innovation.

Recognition: We offer a total compensation package, performance bonus, 401(k) with a company match, and so much more! Read more about what we offer and what it is like to be a part of our dynamic team at: Benefits (aaa.com)

In most cases, you will have the opportunity to choose your preferred working location from the following options when you join CSAA IG: remote, hybrid, or in-person. Submit your application to be considered. We communicate via email, so check your inbox and/or your spam folder to ensure you don’t miss important updates from us. If a reasonable accommodation is needed to participate in the job application or interview process, please contact TalentAcquisition@csaa.com.

As part of our values, we are committed to supporting inclusion and diversity at CSAA IG. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey with us.

We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs.

CSAA Insurance Group is an equal opportunity employer.

The national average salary range for this position is $88,500-$98,500. However, we have a location-based compensation structure. Our salary ranges vary and are calculated based on the county of residence. The full salary range for this position across all the states we hire in is $79,500-$118,000 This role also includes an opportunity for a company-wide annual discretionary bonus, through our Annual Incentive Plan (AIP), of up to 8% of eligible pay.

If you apply and are selected to continue in the recruiting process, we will schedule a preliminary call with you to discuss the role and will disclose during that call the available salary/hourly rate range based on your location. Factors used to determine the actual salary offered may include location, experience, or education.

Please note we are hiring for this role remotely anywhere in the United States with the exception of California, Hawaii and Alaska.

Must have the authorization to work indefinitely in the US.

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