DIRECTOR - DIVERSITY AND INCLUSION PEOPLE ANALYTICS
Job description
The Director Diversity & Inclusion – People Analytics will be responsible for the design, development and implementation of Diversity and Inclusion metrics (dashboard and scorecards) to measure D&I goal achievement
What We Offer:
- Paid Weekly
- Competitive Health Plans
- Training and Development
- Tuition Reimbursement
- Team Member Discounts
- Much More!
Responsibilities:
- Design, develop and implement metrics (dashboard & scorecards to measure D&I goal achievement
- Scorecards to include but limited to:
- Hiring data based on talent funnel activity.
- Development – promotions within the organization by certain groups (including within TMRGs).
- Retention data – exit and stay interview data
- TMRG – membership, promotions, activities and events, and participation.
- Women in leadership
- Self-ID data – Veterans, Persons with Disabilities, LGBTQ+
- Demographic data – corporate, business units, division, and level.
- DE&I education – behavior changes and business impact
- Employee Engagement: E.O.S, pulse survey’s, 1:1 interviews, focus groups, etc.
- Gather data from various human capital and other data capturing platforms that provide qualitative and quantitative information related to people and culture (EOS, Glassdoor, reputation surveys, retention, exit interviews, etc.)
- Provides visual representation of data for senior leaders that is clear and concise
- Drives the development of Key Performance Indicators (“KPIs”) for DE&I projects, programs and initiatives.
- Researches trends and best practices regarding leadership accountability aligned to DE&I objectives.
- Researches and benchmarks market data trends among leading industry companies
- Enhances the subject matter expertise of the DE&I Team through research and analysis and external benchmarking of DE&I and Organizational Development best practices related to DE&I projects.
- Provides input to the Department’s submission for the annual DE&I report.
- Engages in self-directed work; sets and maintains timetables for projects; manages deadlines and resources; works with a wide degree of creativity and latitude as well as minimal supervision; and regularly updates his/her own skills through on-going training and formal education.
- Supports other initiatives, programs and projects of the Department, as assigned.
- Provides independent, decisive action, particularly in managing DE&I data and reporting.
- Offers recommendations to drive increase in TMRG membership/participation.
- Measure participation and effectiveness of Social Media pertaining to TMRGs, including maintaining the Company’s internal TMRG website and connected pages; monitoring TMRG Workplace by Facebook quality assurance; and ensuring TMRG compliance with the Company’s Social Media protocols.
- Serves as the subject matter expert of the DE&I Team by providing research and analysis, and external benchmarking, of DE&I trends and best practices.
- Advise key stakeholders of progress against DE&I goals related to TMRGs and Diversity Councils in the annual strategic plan reporting on Key Performance Indicators (“KPIs”).
- Provides direction and makes recommendations based on DE&I reporting and KPIs to DE&I Team leadership, Department leadership, and Company senior leadership.
- Serves as a company representative at meetings, programs or events conducted by external DE&I and other stakeholders.
- Provides input and support for preparation of the Company’s responses to DE&I reputation surveys, questionnaires, etc.
- Responsible for setting and maintaining timetables for projects; manages deadlines and resources; works with a wide degree of creativity and latitude as well as minimal supervision; and regularly updates his/her own skills through on-going training and formal education.
- Responsible for research and measurement of best practices in order to develop an TMRG and Diversity Council effectiveness scorecard.
- Facilitates the Inclusion Circles and Focus Group discussions with the Diversity Councils.
- Performs other job-related duties as assigned.
SUPERVISION:
- May provide oversight of subordinate team staff (for example, Specialists) as necessary for accomplishment of job duties, and may be required to lead/direct other employees involved in the implementation of development and other programs for/related to DE&I.
MINIMUM REQUIREMENTS:
- Bachelor’s Degree, preferably with a concentration in Business, Human Resources, Organizational Development or subject matter related to Diversity & Inclusion data analytics or equivalent experience.
- Minimum of three (3) years of experience in People Analytics, Organizational Development or Diversity and Inclusion role, or other related experience.
PREFERRED:
- 5+ years previous experience working in hospitality or a similar resort setting.
- Ability to conduct oral communications effectively in Spanish.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
- N/A
KNOWLEDGE, SKILLS, AND ABILITIES:
- Must have commitment to and demonstrate at all times Company mottos.
- Diversity and Inclusion. Must always treat others with respect, and interact professionally with a wide range of diverse individuals and organizations, regardless of status or position.
- Ability to develop and maintain relationships of trust and confidence at all levels of the enterprise from front-line to executive-level employees, and to use appropriate discretion in handling of confidential information.
- Team Collaboration. Ability to work effectively individually or collaboratively on a team, as a team leader and/or team member, with willingness to assist others as needed. Communication and interpersonal skills with the ability to articulate effectively, and interact with all levels of the enterprise from line- to executive-level employees. Must follow through on commitments.
- Communication skills. Builds effective communication by active listening; must have the ability to effectively present to/communicate with multi-faceted audiences with different backgrounds, experiences and points of view.
- Customer service skills. Excellent customer service skills required.
- Organizational/Project Management Skills. Excellent organizational skills with ability to self-manage process and prioritize assignments and information; ask appropriate questions for clarification; and accomplish project goals accordingly. Ability to function effectively with attention to detail, and demonstrate good judgment, problem-solving and decision-making capability.
- Multi-Tasking/Time Management. Must balance multiple, shifting and sometimes conflicting priorities with proper attitude; and must meet established deadlines in a fast-paced, deadline-oriented environment.
- Quality of Work Product. Ability to produce high quality work products in both verbal and written form, with consistency, accuracy and completeness.
- Continuous improvement. Demonstrates commitment to continuous improvement of D & I initiatives, program offerings, processes and procedures, and of the Company overall.
- Computer skills. Good working knowledge of computer software including Microsoft Word, Excel, PowerPoint and Outlook and/or the equivalent.
- Professional appearance. Must maintain at all times a professional, neat and well-groomed appearance, adhering to company standards.
Work Environment:
- Duties and responsibilities are typically performed in a professional office setting, but there may be times where you will need to be in operating areas. In these areas, you may be exposed to environmental factors including, but not limited to, second hand smoke and excessive noise.
- While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
- Regular scheduled office hours: Location: Davie, Florida. Work Days: Mon - Fri Hours: 8:30 a.m. – 5 p.m. However, DEI Team programs may require work outside of scheduled office hours, including specified evenings and weekends.
- Work sites include Department offices and other locations at properties and business units. Travel to programs, meetings, and/or other events at different locations than the Department offices during the same day is often required.
- Some travel to regional properties and other locations will be required.
As part of the Seminole Hard Rock Support Services employment process, final candidates will be required to complete a background check. These background checks may include, but are not limited to:
- Criminal Background Check
- Drug Screen
Disclaimer: While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
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