Job description

DIRECTOR OF ENGAGEMENT SERVICES
FULL-TIME / EXEMPT
STARTING WAGE: $85,000 - $90,000
REQUISITION ID – 447884

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PROGRAM INFORMATION:*
Larkin Street Drop-Ins and Youth Access Points are drop-in centers that offer information to youth about housing, access to meals, case management, group activities, individual and group counseling, and other daily needs. We also provide physical and mental health services. In addition, we have education programs that meet youth where they are, as well as offer a variety of job opportunities.

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PRIMARY RESPONSIBILITIES:*
Reporting to the Division Director of Youth Development, the Director of Engagement Services will be responsible for overseeing Larkin Streets' two major points of entry: the Haight Street Referral Center (HSRC) and the Engagement Community Center (ECC).

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The Director of Engagement Services will:_*

• Embody leadership, including driving a unified vision for the division and serving as the spokesperson and primary advocate for the division's programs in the broader community.
• Develop, oversee and evaluate programming within each entity of the division.
• Promote collaboration, cross-training, and dual programming among program teams within the division and throughout the agency.
• Foster professional development for employees at all levels of the division.
• Serve as a member of the agency's Senior Management Team and as such, be the liaison between the Engagement Division, other Larkin Street programs, and the administrative arm of the agency.

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ESSENTIAL JOB FUNCTIONS:*

• Oversee the HSRC and ECC management teams, actively supporting their work with direct service staff.
• Facilitate access to Engagement services, through the development of staff capacity to understand and demonstrate principles of welcoming, client-centered, culturally competent care that is responsive to the needs of homeless, disconnected, and marginalized youth.
• In coordination with the leadership team, oversee budgets, data collection and tracking, contract requirements, and program outcomes.
• Strategic planning for the expansion and enhancement of engagement services.
• Lead and oversee the development of partnerships with the San Francisco professional and business and education community, as well as the public entities of the City and County and other community-based organizations to address the education and employment needs of homeless youth.
• Present and train on behalf of Larkin Street at a local and national level.
• Provide leadership and advocacy in relations with local state and federal public entities and community-based organizations to educate the community about the needs of homeless youth.
• Identify and support the training and professional development needs of HSRC and ECC staff.
• On-call Consultant responsibilities associated with the position.

OTHER DUTIES AND RESPONSIBILITIES:

• Maintain professional standards of performance, demeanor, and appearance at all times.
• Perform tasks and responsibilities in a complete and timely manner, complying with agency policies and standards and conforming to the scheduling requirements of this job description and program.
• Maintain a creative, team-building, cooperative approach to job performance and seek to bring a constructive, problem-solving orientation to all tasks.
• Maintain an awareness of the agency's mission and work to promote the positive individual and social change goals it embodies.
• Exercise discretion and professional judgment at all times keeping with the responsibilities carried personally and by the agency for the care and welfare of youth and families.
• Actively strive to upgrade professional skills through engaging in appropriate professional training and experience.
• Ability to work with a diverse staff and excel in a multicultural environment.

EDUCATION:

• Bachelor's degree in a related field.

BACKGROUND & EXPERIENCE:

• At least five years of management and supervisory experience.
• Previous experience overseeing program design and development, implementation and operations, project integration and management across multiple agency sites; staff supervision and training; and budget management.
• Excellent written and verbal skills, including public speaking
• Strong Commitment to the agency and philosophy of Larkin Street Youth Services
• Proficient in Microsoft Office (Word, Excel, and Outlook).

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PERKS & BENEFITS:*

• Competitive salary commensurate with experience
• Medical, dental, vision, life, and disability
• Paid time off (vacation and sick time)
• Paid holidays
• Paid Sabbatical after 5 and 10 years of service
• 403(b) Retirement Plan with employer matching

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment for qualified applicants with arrest and conviction records.

All City and County of San Francisco employees are required to be vaccinated against COVID-19 as a condition of employment. For details on how it is applicable to your employment, please click here.

Larkin Street Youth Services is an equal-opportunity employer. Larkin Street Youth Service seeks qualified candidates with an interest in the non-profit sector. We are committed to embracing diversity and consider all applicants for all positions without regard to color, ethnic background, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability, HIV/AIDS status, veteran status, or any other legally protected class. We encourage applicants of diverse backgrounds to apply for any open position in which they feel qualified.

Job Type: Full-time

Pay: $85,000.00 - $90,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

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