Job description

Department: Human Resources Reports to: General Manager
Position: Director of Human Resources Status: Exempt

The Westin Jekyll Island is a 200-room beachfront hotel, located on beautiful and historic Jekyll Island, Georgia. A member of the “Golden Isles” Jekyll Island is home to amazing wildlife, leisure activities, and coastal views. At Westin Jekyll Island, we play a crucial role in providing incredible service that is personal, instinctive, and focused on overall renewal. Operated by the Northview Group, this hotel is committed to providing exceptional service 7 days a week, 24 hours a day and our team is scheduled based on business needs.

The Perks: (dependent on employee status)

• Staff enjoys the Marriott Explore program, providing amazing discounts on hotel stays around the world
• Access to company Medical/Vision/Dental plans
• 401k
• PTO accrual
• Free Island Parking Pass for duration of employment
• Meal and snack access in staff common area
• Professional development opportunities
• Friends and Family discount access

Position Summary: This job exists to administer, direct, and coordinate all functions related to employment including staffing, benefits, training, compensation, and compliance with employment laws.
Qualification Standards

Education & Experience:

• At least 5 years of progressive experience in a hotel HR department or a related field required
• Completion or enrollment in an Human Resource designation program preferred
• High School diploma required
• College course work in related field preferred
• Must have reliable transportation to and from work

Physical Requirements:

• Sedentary work - Exerting up to 10 pounds of force occasionally, and/or negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects

Skill Requirements:

• Oral and Written Comprehension and Expression - Must be able to convey & understand information and ideas in English
• Must be able to evaluate and select among alternative courses of action quickly and accurately
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying, and solving problems as necessary
• Must have the ability to assimilate complex information, data, etc. from multiple sources and consider, adjust, or modify to meet the constraints of the particular need
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests
• Mathematical Reasoning - Must be able to work with and understand financial information and data, and basic arithmetic functions
• Multi-lingual skills helpful

Duties & Functions

• Collaborates with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting, and retention.
• Plans, leads, develops, coordinates, and implements policies, processes, training, and initiatives, to support the organization’s human resource compliance and strategy needs.
• Administers or oversees the administration of human resource programs including, but not limited to, compensation, benefits, COBRA, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development.
• Approach all encounters with guests and employees in a friendly, service oriented manner
• Maintain regular attendance, as required by scheduling which will vary according to the needs of the hotel
• Maintain high standards of personal appearance and grooming, as defined in the hotel handbook, when working
• Works with Food and Beverage Department to maintain staff common area
• Comply at all times with Northview standards and regulations to encourage safe and efficient hotel operations
• Prepare and maintain Human Resources budget
• Maintain thorough and current knowledge of all Human Resources/employment regulations and laws including FLSA and ensure that the property is in compliance with same
• Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADAA, DHHS hearings
• Implement policies and programs to guarantee compliance
• Communicate all new policies, information, and directives to all employees
• Instruct all staff in interpretation of H. R. policies & procedures
• Ensure all staff's compliance with all Human Resources policies and procedures
• Coordinate and monitor recruitment, screening, and reference checking of all exempt and non-exempt personnel
• Recruit, interview, and recommend all exempt personnel
• Set up, approve, and maintain all wage and salary programs, including performance evaluations
• Recommend and/or approve all employee transitions, e.g. new hire, promotion, etc.
• Maintain open door policy
• Monitor and analyze turnover statistics and conduct exit interviewsAnticipate and handle problems in the workplace, including preventing, identifying, evaluating, and acting quickly to help resolve in a favorable manner
• Condense and expedite paperwork, develop internal communications, improve record keeping
• Attend and participate in meetings
• Manage all personnel files
• Participate in annual wage and benefit survey
• Manage resume and application files
• Develop and monitor recruitment resources
• Other duties as required

All Northview employees are special safety and security agents and, whenever possible, are to report of correct and safety or security deficiencies. They are to be constantly on the alert for any unsafe or unsecured areas which bay threaten the wellbeing of guest or fellow employees or the maintenance and security of the hotel property and react accordingly.

The individual selected for the role of Director of Human Resources will be employed by The Northview Group, and will have no affiliation with Columbia Hospitality, who is serving as a third-party agent leading the search through Columbia Executive Search.

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